Application Support Engineer Jobs in Sri Lanka

Overview We are looking for a Software Engineer Application Support to support and enhance critical logistics applications in an SLA-driven environment. This role combines production support and development requiring strong coding debugging and database troubleshooting skills. The ideal candidate s...

Key ResponsibilitiesDeliver exceptional customer support across channels (email phone etc.) ensuring fast friendly and solution-oriented responses.Analyze and resolve a broad range of customer issues collaborating with cross-functional teams when escalation is needed to drive resolution.Proactively...

Monitor production systems servers and applications to ensure uptime and performance.Perform regular system health checks and preventive maintenance.Diagnose and resolve Level 1 & Level 2 technical issues.Log track and manage incidents through ticketing systems.Provide technical support to internal...

The DBVA platform is central to the Business Value Assurance function within IFS and the partner community used daily by 100 employees. This role will ensure smooth day-to-day operations and the adoption of the platform. You will act as the bridge between users and the technical team supporting repo...

CAPGEMINI ENGINEERING At Capgemini Engineering the world leader in engineering services we bring together a global team of engineers scientists and architects to help the worlds most innovative companies unleash their potential. From autonomous cars to life-saving robots our digital and software tec...

TÉCNICO DE SUPORTE APLICACIONAL Escolher a Capgemini significa escolher uma empresa onde terá o poder de moldar a sua carreira da forma que desejar onde será apoiado e inspirado por uma comunidade colaborativa de colegas em todo o mundo e onde poderá reinventar o que é possível. Junte-se a nós e aju...

JUNIOR APPLICATION ANALYST Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us...

TRADE SUPPORT ANALYST Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and h...

We are looking for a Local IT Support Engineer who will assist IFS employees around the globe with client support software installations and remotely diagnosing and troubleshooting technical issues.Primary Job Role: Serving as the IT expert contact for IFS employees seeking IT equipment and related...

About the role:Sitecore Product Support team provides assistance in solving non-trivial technical challenges to Sitecore Partners and Customers and is a key contributor in ensuring successful implementations of many Sitecore projects.Software Engineers spend most of the time on deep investigation of...

Manage and support a cloud-based email system such as Microsoft 365 ensuring no on-premise email servers are maintained at the hotelAdminister and support hotel systems including OPERA Cloud PMS SiteMinder SynXis and Symphony POSEnsure all local PCs and business files are securely backed up to netwo...

About the role:Sitecore Product Support team provides assistance in solving non-trivial technical challenges to Sitecore Partners and Customers and is a key contributor in ensuring successful implementations of many Sitecore projects.Software Engineers spend most of the time on deep investigation of...

As an Application Support Analyst youll act as a bridge between our business users and IT responsible for the smooth functioning of Acumaticas internal business applications. Youll troubleshoot resolve and analyze application issues help implement configuration changes and work closely with stakehol...

Job Description Manage and resolve support tickets in alignment with SLAs and operational guidelines.Perform system configuration troubleshooting and environment setup across security and IT platforms.Diagnose application network or endpoint issues and provide prompt resolutions.Escalate complex tec...