Store Manager

A bit about us

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes. When youre on our team youre taken care of encouraged to learn and grow and given lots of opportunities to do so. Give us your best and well give it right back. Sound pretty sweet Then come join us!

Job Description

As Store Manager a lot of responsibility will rest on your shoulders. Youll lead the charge in every aspect of your stores day-to-day operations and plans for future success and youll be the one person ultimately accountable for setting the standard for best in the world customer experiences top-notch employee performance and budget-beating sales.

This is a job for someone who loves people cares about making the world a better place and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. Youll be a mentor a leader and an inspirationand youll do it all while having a whole lot of fun. Your goal is to run not only a successful shop but a shop thats the best for your community your customers and your employees. You will have the opportunity to change peoples lives!

Job Description

Financial Performance 50%

• Drive sales by leading from the floor providing incredible hospitality and being one of the top two performing salespeople.
• Support financial goals through participating in the annual budgeting process financial reviews and team coaching.

Staff Performance 25%

• Lead training across all key areas and validate through observation role-play and tools like Trek U.
• Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.

Store Merchandising & Operations 15%

• Maintain an organized shopper-friendly store with strong merchandising and displays.
• Oversee store operations including inventory management supply management and QuickBooks exports.

Human Resources 10%

• Manage hiring onboarding scheduling and team development.
• Support all HR processes including discipline and team engagement.

Miscellaneous Duties

• Perform other duties as prescribed by management as needed.
• Fluency in English and Spanish. Catalan as a plus.

What youll bring to the team

• Retail Know-How: Youve got a solid handle on retail fundamentalsthink KPIs profit & loss statements budgetsthe numbers that keep a store thriving.
• Leadership Experience: Youve led a team for at least a year and know how to coach inspire and bring out the best in people.
• Retail Roots: Youve spent at least 2 years in the retail world.
• Operational Chops: From inventory and merchandising to payroll scheduling and customer serviceyouve done it all and can juggle these pieces like a pro.
• Love for Bikes: You believe bikes make the world better! Whether youre a daily commuter weekend warrior or just love helping others discover cycling you bring the fuel.
• Problem-Solving Skills: Youre quick on your feet and great at figuring things outeven when the path isnt totally clear.
• Communication Game: You know how to keep it clear real and respectfulwhether its over email in a team huddle or helping a customer find their perfect ride.
• Comfort with Change: Retail moves fast and youre cool with that. Youre flexible resourceful and ready to roll with whatever comes your way.

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!