Sr Manager, Technology Consulting

Dynatrace exists to make the worlds software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations deliver software faster and more securely and ensure flawless digital experiences. That is why the worlds largest organizations trust Dynatrace to accelerate digital transformation

The Senior Regional Services Manager leads Iberia regional team of consultants/architects delivering Dynatrace Professional Services engagements across EMEA with a base in Barcelona. This leader is accountable for team performance delivery quality and customer outcomes while developing talent and coordinating closely with Sales and SSD in Iberia and ROE.

Build coach and lead a high-performing regional services team ensuring consistent delivery excellence strong customer outcomes and career growth for team members acting as the day-to-day PS leader for Iberia and ROE regions.

• Manages day-to-day PS leader for Iberia and ROE regions. Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.
• Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.
• Coaches and mentors team members driving skill growth and career progression.
• Escalates and resolves delivery risks resourcing conflicts and customer issues.
• Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.

Required skills:

• Degree in Computer Science Engineering IT or Business Administration or equivalent experience. 5 years of relevant industry experience including 2 years in a people-management role.
• Strong understanding of Dynatrace technology and Services delivery.
• Proven ability to build coach and retain high-performing teams.
• Strong stakeholder management and communication skills (Spanish/English).
• Based in Barcelona; ability to travel regionally.

• Aone-product software companycreating real value for the largest enterprises and millions of end customers globally striving fora world where software works perfectly.
• Working with thelatest technologiesand at the forefront of innovation in tech on scale; but also in other areas like marketing design or research.
• A team that thinks outside the box welcomes unconventional ideas andpushes boundaries.
• An environment that fosters innovation enables creative collaboration andallows you to grow.
• A globally unique andtailor-made career development programrecognizing your potential promoting your strengths and supporting you in achieving your career goals.
• Atruly international mindsetwith Dynatracers from different countries & cultures all over the world