Product Knowledge Intern
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Job Summary
We are a fast-growing company entering an exciting new stage of expansion and we are looking for ambitious new team members who are motivated to directly impact our growth and success. If you want your work to make a visible difference as we scale this is the place to do it.
Aizon is helping pharma manufacturers and CDMOs make better decisions in GMP operations.
- What makes us different from other manufacturing platforms We help operations leaders and engineers avoid endless cycles of chasing data in disparate and heavy-handed systems and rapidly understand how to run their manufacturing processes better.
- Were solving multiple problems in GMP operations that cost manufacturers millions yearly while accelerating their digital maturity journey. One of our unique capabilities is the ability to operationalize the use of predictive AI models in real time without a big data science staff.
- Were backed by leading industry and software investor firms with solid industry and technology expertise giving us the foundation to grow with confidence.
Join us if you are motivated to directly impact our companys success and growth path forward and more importantly to positively contribute to the life science industry and deserving patients worldwide.
The Position:
Report to: Product Knowledge Manager
Supporting activities related to Product Content and Training Delivery.
Supporting the Product Team managing training schedules and the content library.
Key Responsibilities:
Work closely with our product team to understand product features.
Assist in creating product content for knowledge sharing.
Collaborate with subject matter experts to create training materials and other product documentation.
Review and edit existing documentation for accuracy clarity and adherence to style guides.
Support activities related to product readiness throughout the product development life cycle.
Participate in the deployment of new versions and features within the platform which includes training planning weekly reviews impact analysis and managing deadlines.
Assist in preparing reports and presentations on product features.
Work with product designers to understand and contribute to the user experience design process.
Working smarter with AI:
At Aizon we actively encourage our team to leverage the latest technologies to make their work faster sharper and higher quality. As a Product Knowledge Intern we expect you to:
Use AI tools as part of your daily workflow to accelerate drafting editing research and reviewing of product content and training documentation.
Constantly look for room for improvement in both the quality and the speed of your tasks treating AI as a partner for raising that bar.
Apply good judgment and quality control when using AI ensuring outputs are accurate clear and compliant with our standards.
Qualifications: Must-have
Degree or Professional Training related to Computer Science Engineering or English.
0-3 years of professional experience.
Written and oral English advanced.
Communication skills and comfort with customer-facing tasks.
Curiosity about and comfort using AI tools to improve the quality and efficiency of your work with a mindset of continuous improvement.
Willing to comply with and follow all regulations required when working in a highly regulated environment such as ISO standards and GMP regulations.
Qualifications: Nice-have
Good understanding of pharma manufacturing environments.
Experience with technical documentation
Good understanding of Industry 4.0 concepts and principles and cloud platforms (AWS SaaS).
Familiarity with agile development methodologies is a plus.
Strong interest in product knowledge and the technical aspects of product development.
The Human Were Looking For:
Proficient in spoken and written English.
Capable of working with a dynamic product that is ever-changing and evolving rapidly.
Strong analytical and creative problem-solving skills.
Eager to embrace new tools and ways of working including AI to keep raising the quality and speed of your work.
Team player collaborative innovative and a get-things-done mindset.
Ability to understand business requirements and translate them into technical requirements.
You take ownership and feel responsible for the product as a whole.
Commitment to quality.
You take responsibility for the success of the project.
Required Experience:
Intern
