Manager Performance & Change Governance
Job Summary
Lead governance and performance management for a large and diverse Personal Banking change portfolio influencing executive decision-making.
Own portfolio visibility prioritisation and reporting frameworks that drive strategic investment and delivery outcomes.
Lead and develop a team while driving continuous improvement through automation data insights and operational excellence.
Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customercentric company in Australia and New Zealand.
In the role ofManager Performance and Change Governanceyou will join the PB Change Enablement team contributing to key business priorities and continuously improving how we serve our customers.
Youllmake an impact each day by:
Managing governance reporting and performance management across the Personal Banking Change portfolio.
Leading Executive Change Councils governance forums and portfolio review processes.
Developing executive dashboards scorecards and portfolio insights to support strategic decision-making.
Driving portfolio prioritisation planning sequencing and change pipeline management.
Lead operational delivery governance reporting and implementation of the annual Performance Plan process ensuring quality execution and alignment with enterprise requirements.
Leading a high-performing team and continuously improve governance reporting and portfolio management practices
Youllbring to this role:
Significant experience in portfolio management PMO governance business management or large-scale transformation environments.
Strong understanding of enterprise change delivery governance frameworks and portfolio management disciplines.
Proven ability to create executive reporting dashboards and data-driven insights.
Excellent stakeholder engagement influencing and risk management capability.
Demonstrated experience leading teams and delivering operational excellence in complex environments
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are our customers experience bankingthatsfairer more accessible and designed with who they are in a culture of inclusion and respect where colleague voices are heard and valued and everyone is supported to bring their authentic selves to work.
For details on the recruitment process and accessibility or alternate methods to apply for this role please visit To discuss adjustment requirements please contact the NAB Careers team via(please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
At NABwerecommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally including enhanced leave options wellbeing support access to NAB Perks and ongoing career development opportunities.If you think this role is the right fit for you we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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Required Experience:
Manager
About Company
NAB personal banking services include online banking, bank accounts, credit cards, home loans and personal loans. We’re here to help you with more than money.