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Gemini GenAI Architect

SoftwareOne


Job Location:

Madrid - Spain

Monthly Salary: Not provided by the employer
Posted: 12 November 2026 (15 hours ago)
Application Deadline: 9 February 2027
Vacancies: 1 Vacancy

Job Summary

Why SoftwareOne


The role

What if your next project turned Service Desks into autonomous intelligent platforms

Do you enjoy combining hands-on Gemini CX expertise with advising clients on strategy

Looking for a role where you design agentic AI solutions on Google Cloud from day one

We are looking for an Agentic AI Architect with extensive experience in Gemini CX who combines deep technical expertise in enterprise Agentic AI architectures with strategic consulting skills. You will lead requirements gathering with clients and design the technical architecture that turns traditional Service Desks into autonomous and intelligent support platforms using the Google Cloud stack Gemini Enterprise and agent architectures.

Practical information

Location: Madrid Barcelona León or Santiago de Compostela Spain Languages required: fluent/professional English and Spanish both written and spoken Visa requirements: valid permit to work in Spain.

What will you do

  • Act as a trusted advisor to technical stakeholders at every level including security engineers ITSM administrators infrastructure directors and CTOs.
  • Design and establish the right data architecture for our cloud projects mainly on GCP. This means understanding business and technical requirements identifying data storage processing and analytics needs and designing scalable efficient solutions with each cloud providers services.
  • Work closely with Data Engineers Data Scientists and Development Engineers to understand client requirements and challenges. Provide technical guidance and advice on implementing data solutions making sure industry best practices and standards are followed.
  • Assess and select the most suitable services and tools for each project. This means understanding the strengths and limitations of cloud services and keeping up with the latest trends and features in cloud data engineering and data science.
  • Advise the Data Engineering Data Science and Development teams on choosing algorithms data modeling techniques and analytics strategies. Take part in code reviews and make sure the solutions you deliver are high quality and robust.
  • Keep up to date with the third-party solutions that complement the GenAI ecosystem and make sure the team knows about them.


What we need to see from you

  • Strong knowledge of data architecture design: data models storage and efficient pipelines.
  • Experience designing conversational and agentic architectures that integrate digital (Gemini Enterprise) and voice channels around a central Service Desk agent (ADK on Agent Engine).
  • Experience setting up enterprise integration with Apigee as an MCP Gateway including security auditing and access control.
  • Experience defining connectivity with client systems (ServiceNow Entra ID Nexthink).
  • Experience with Python.
  • Proven experience in the Google Cloud AI ecosystem: Vertex AI Gemini Dialogflow CX / CX Agent Studio.
  • Strong command of Apigee API Management and Model Context Protocol (MCP).
  • Ability to turn ambiguous client input into clear technical architectures and roadmaps.
  • Ability to adapt your communication to every audience from CISOs to business teams.

Nice to have:

  • Experience with ITSM identity and observability platforms (ServiceNow Microsoft Entra ID Nexthink).
  • Knowledge of semantic search (AI Search / Embeddings) and analytics (BigQuery Looker).

What do we offer

  • Opportunity to work with customers on meaningful Data and AI transformation initiatives
  • A global environment with cross-border collaboration and access to broad technicalexpertise
  • Learning and development opportunities to support your professional growth
  • A culture that values ownership curiosity collaboration and continuous improvement
  • Please ask us for the full list of benefits available in Spain

Job Function

Software & Cloud
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process email us at .
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Additionally we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

What if your next project turned Service Desks into autonomous intelligent platforms

Do you enjoy combining hands-on Gemini CX expertise with advising clients on strategy

Looking for a role where you design agentic AI solutions on Google Cloud from day one

We are looking for an Agentic AI Architect with extensive experience in Gemini CX who combines deep technical expertise in enterprise Agentic AI architectures with strategic consulting skills. You will lead requirements gathering with clients and design the technical architecture that turns traditional Service Desks into autonomous and intelligent support platforms using the Google Cloud stack Gemini Enterprise and agent architectures.

Practical information

Location: Madrid Barcelona León or Santiago de Compostela Spain Languages required: fluent/professional English and Spanish both written and spoken Visa requirements: valid permit to work in Spain.

What will you do

  • Act as a trusted advisor to technical stakeholders at every level including security engineers ITSM administrators infrastructure directors and CTOs.
  • Design and establish the right data architecture for our cloud projects mainly on GCP. This means understanding business and technical requirements identifying data storage processing and analytics needs and designing scalable efficient solutions with each cloud providers services.
  • Work closely with Data Engineers Data Scientists and Development Engineers to understand client requirements and challenges. Provide technical guidance and advice on implementing data solutions making sure industry best practices and standards are followed.
  • Assess and select the most suitable services and tools for each project. This means understanding the strengths and limitations of cloud services and keeping up with the latest trends and features in cloud data engineering and data science.
  • Advise the Data Engineering Data Science and Development teams on choosing algorithms data modeling techniques and analytics strategies. Take part in code reviews and make sure the solutions you deliver are high quality and robust.
  • Keep up to date with the third-party solutions that complement the GenAI ecosystem and make sure the team knows about them.


  • Strong knowledge of data architecture design: data models storage and efficient pipelines.
  • Experience designing conversational and agentic architectures that integrate digital (Gemini Enterprise) and voice channels around a central Service Desk agent (ADK on Agent Engine).
  • Experience setting up enterprise integration with Apigee as an MCP Gateway including security auditing and access control.
  • Experience defining connectivity with client systems (ServiceNow Entra ID Nexthink).
  • Experience with Python.
  • Proven experience in the Google Cloud AI ecosystem: Vertex AI Gemini Dialogflow CX / CX Agent Studio.
  • Strong command of Apigee API Management and Model Context Protocol (MCP).
  • Ability to turn ambiguous client input into clear technical architectures and roadmaps.
  • Ability to adapt your communication to every audience from CISOs to business teams.

Nice to have:

  • Experience with ITSM identity and observability platforms (ServiceNow Microsoft Entra ID Nexthink).
  • Knowledge of semantic search (AI Search / Embeddings) and analytics (BigQuery Looker).

What do we offer

  • Opportunity to work with customers on meaningful Data and AI transformation initiatives
  • A global environment with cross-border collaboration and access to broad technicalexpertise
  • Learning and development opportunities to support your professional growth
  • A culture that values ownership curiosity collaboration and continuous improvement
  • Please ask us for the full list of benefits available in Spain


Required Experience:

Staff IC