Digital Demand Process Lead

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Role description

The Digital Demand Process Lead owns and evolves the data tools vendors and process landscape for demand management & generation in EMEA. The role combines analytics consulting and project management to ensure that tools and processes are effectively adopted optimized and aligned across market units while supporting regional standardization.

Acting as an expert user and advisor the process lead works closely with stakeholders across regions to understand business needs diagnose challenges in tool usage and processes and recommend data-driven improvements. The role involves evaluating and piloting new vendors optimizing existing tool performance and managing the vendor portfolio based on usage impact and cost efficiency.

A key objective is to balance regional harmonization with local market needs ensuring consistent standards while enabling flexibility where required. The role requires strong stakeholder management as it operates in a highly visible environment with exposure to multiple teams including demand management sales development vendors and regional/global counterparts.

Expectations & Responsibilities

In collaboration and alignment with the other team members expectations and responsibilities will include to a varying degree:

• Own and evolve the EMEA tools vendors and process landscapefor demand management & generation ensuring alignment with regional strategy while accommodating local market needs
• Act as an expert user and consultant for core tools(e.g. ZoomInfo Lead Genius Modelyzr D&B Hoovers Outreach) advising market units on best practices use cases and optimization opportunities
• Drive data-driven decision makingby analyzing tool usage adoption and effectiveness to support optimization vendor selection and budget allocation
• Lead vendor management and optimization including:
• Running pilots and testing new tools/vendors in collaboration with stakeholders
• Evaluating vendor performance and scalability at a regional level
• Drive regional standardizationefforts by aligning tools processes and ways of working across market units while maintaining necessary flexibility for local requirements
• Manage and deliver cross-functional projectsrelated to tools data and processes (e.g. tool rollouts process changes optimization initiatives) ensuring successful implementation and adoption
• Act as a key interface between stakeholders including Demand & Sales teams (DCMs SD Managers DDAs) vendors global/regional DIT teams and controlling/program management functions
• Support and influence process design and evolution including identifying impacts of new initiatives or systems (e.g. changes in data flows upload processes or tool integrations) and coordinating communication and implementation
• Provide input to budgeting and planning processesby assessing tool usage forecasting needs and contributing to investment decisions in collaboration with controlling and program management teams
• Contribute to continuous improvement of the demand generation ecosystem combining analytical insights with business context to enhance efficiency scalability and effectiveness

Preferred experience skills and behaviour

• Based in Barcelona Spain (mandatory). Only candidates already located in Spain will be considered.
• Fluent in English (mandatory) any other EMEA language is a plus
• University degree in Business Administration IT Digital Transformation or similar disciplines
• 1-2 years professional experience in B2B demand generation sales and/or sales operations
• Experience with customer segmentation profiling and engagement tools (e.g. Modelyzr Crystal Record D&B Hoovers ZoomInfo Outreach) and understanding of end users needs & challenges
• Experience in tools & market analysis driving enablement & adoption programs and/or project management
• Interest in data tools and new technologies
• Growth mindset: drive to learn and excel curiosity agility execution driven and ability to work both independently and as part of a team
• Business acumen: networker customer focus excellent communicator with the ability to listen identify and prioritize stakeholders needs

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Requisition ID: 455671 Work Area: Sales Operations Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LI-Hybrid