Guest Relation Manager Jobs in Spain

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival ( room keys welcome drink)Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms.Update guest inf...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

The Guest Relations Manager is responsible for leading and overseeing the overall guest experience within the hotel ensuring that every guest interaction reflects the highest service standards and brand values of Hilton.This role requires a highly visible leadership presence in the hotel combining o...

Required Profile & CompetenciesMinimum 1-year prior experience in a similar role (Guest Relations Manager or equivalent management role).Solid experience in:Team ManagementProblem-solving and conflict resolutionGuest service in high-pressure environmentsStrong guest focus with proactive attention to...