Trust Assurance Analyst
Cape Town - South Africa
Job Summary
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future
Job summary
We are seeking a Trust Assurance Analyst to join the Trust Office team at DigiCert. This role supports DigiCerts compliance and assurance activities through the execution of audit coordination control activities and governance processes.
The successful candidate will have a minimum of 1 year of experience in compliance internal audit or risk management and will be comfortable working independently on assigned tasks while collaborating across teams.
This role reports to the Head of Risk & Compliance and is part of the Governance Risk and Compliance (GRC) function.
What you will do
Audit Support & Coordination
- Coordinate external and customer audit activities including scheduling evidence collection and walkthroughs
- Design and maintain TrustPage this includes customer documents and ensuring access
- Prepare audit documentation and ensure completeness and accuracy of evidence
- Track audit findings and support timely remediation
Control Execution
- Support the implementation and maintenance of controls aligned to compliance frameworks
- Perform control testing and document results
- Escalate control gaps or issues as appropriate
Compliance Support
- Support compliance with frameworks such as SOC 2 WebTrust ISO 27001 and applicable regulatory requirements
- Assist in maintaining compliance documentation and audit artifacts
Governance & Reporting
- Support governance activities by documenting meeting outputs tracking actions and contributing to reporting
- Assist in maintaining compliance dashboards and reports
Stakeholder Engagement
- Work with internal teams (Security IT Legal HR Operations) to gather information and support compliance activities
- Communicate clearly with stakeholders to ensure audit and compliance requirements are met
Continuous Improvement
- Identify opportunities to improve processes documentation and efficiency within compliance activities
- Stay informed on relevant regulatory and industry developments
What you will have
- Bachelors degree in Law Compliance Information Security Computer Science or a related field
- 1 year of experience in compliance risk management audit or related roles
- Experience supporting audits and working with compliance frameworks (e.g. SOC 2 ISO 27001)
- Strong analytical organizational and documentation skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and work independently
- Exposure to PKI cybersecurity or cloud environments is advantageous
Nice to have
- Progress toward or attainment of certifications such as CISA CISM CRISC or CISSP
Benefits
- Competitive compensation and comprehensive benefits package
- Generous paid time off including holidays and additional leave options
- Family-friendly leave policies including maternity paternity and other supportive leave programs
- Health and wellness support including medical cover (where applicable) gym reimbursements and mental well-being resources
- Pension life insurance and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins milestone achievements and the outstanding contributions of our colleagues
- Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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Required Experience:
IC
About Company
DigiCert is the leading TLS/SSL Certificate Authority specializing in digital trust for the real world through PKI, IoT, DNS, Document & Software security solutions.