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Training Manager
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
9 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Requirements
- Matric (Grade 12) or equivalent qualification.
- Diploma or Degree in Business Management Retail or related field (advantageous).
- Previous exposure to retail hospitality or operations environment (preferred but not essential).
- Strong ambition to grow into a management role.
- Willingness to learn through structured training rotations and mentorship.
- Ability to work shifts weekends and in a fast-paced environment.
- Strong work ethic reliability and professionalism.
Key Responsibilities
- Support daily operational activities across the business.
- Assist with planning organising and coordinating staff and workflow.
- Help drive achievement of sales service and productivity targets.
- Supervise junior staff and assist with performance monitoring.
- Ensure adherence to company policies procedures and standards.
- Assist in resolving customer complaints and operational issues.
- Prepare and analyse basic sales stock and operational reports.
- Participate in training programs coaching sessions and leadership development.
- Support stock control merchandising or service delivery where required.
- Assist in implementing operational improvements and efficiencies.
Key Skills
- Strong leadership potential and ability to motivate others.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- High level of organisation and time management skills.
- Ability to work under pressure and handle multiple tasks.
- Customer-focused mindset with strong service orientation.
- Basic numerical and analytical skills for reporting.
- Adaptability and willingness to take initiative.
- Teamwork and collaboration skills.
- Basic computer literacy (MS Office and reporting tools).
Qualifications
- Matric (Grade 12) or equivalent certificate.
- Diploma or Degree in Business Management Retail Management or related field (preferred).
- Short courses in leadership customer service or operations (advantageous).
- Ongoing commitment to professional development and training programs.
