Technical Installations Manager

To ensure the Technical Department is managed in an efficient and professional way resulting in excellent operational delivery. Installation and Projects are done within budget and on time.

Key Responsibilities:

• Manage the Installations and Service revenue
• Manage the implementation of Sales through the Technical program in the region
• Manage the fuel consumption within Technical
• Manage the Overtime costs within Technical
• Manage absenteeism and excess leave within Technical
• Manage staff turnover within Technical
• Manage and control the operating costs within Technical (Budget)
• Manage and maintain wait/lead time for installations and servicing of alarm systems
• Manage operating costs of the technical fleet vehicles
• Manage and drive the new product line
• Manage the quality inspections and training on the Dealer program
• Manage the attendance of Managers at Technical Department meetings
• Conduct EHS audits within Technical
• Conduct fire and evacuation drills
• Conduct EHS inspections within Technical
• Improve and manage the accident ratio in Operations Departments
• Identify the root cause for customer service issues in Technical
• Manage and compile reports on any outstanding issues on callouts and services rendered
• Create a performance-based culture through implementing a cutting-edge performance
• management system and provide necessary training
• Provide guidelines for training and succession planning
• Ensure that the budgeted revenue is achieved
• Ensure that the Sales/Technical program is implemented in the region
• Ensure that the fuel consumption levels are maintained/reduced effectively
• Ensure that overtime is reduced monthly

Qualifications and Requirements:

• Relevant Degree or equivalent
• 5-8 years experience in the Fire industry
• Extensive Technical Experience
• People management experience
• Computer Literate (MS Office and Outlook)
• Budgeting knowledge
• Project Management
• Conversant in SAIDSA requirements