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Support Engineer

Sabenza IT & Recruitment

Job Location:

Cape Town - South Africa

Monthly Salary: Not provided by the employer

Posted: 14 July 2026 (30+ days ago)

Application Deadline: 11 October 2026

Vacancies: 1 Vacancy

Job Summary

Are you passionate about solving technical challenges in the field Do you enjoy working with cutting-edge hardware networking industrial automation and software If so this is your opportunity to join a fast-growing technology company transforming the mining industry through advanced machine vision solutions.

What Youll Be Doing

As part of our technical support team you will:

Install and commission machine vision systems at client sites.
Configure sensors IP cameras lasers network switches LED lighting and low-voltage power supplies.
Assist with software installation XML configuration and ongoing system maintenance.
Provide client training and handovers for first-line support.
Monitor and troubleshoot deployed systems remotely.
Diagnose hardware software networking and data integrity issues.
Resolve OPC communication and sensor-related faults.
Work closely with client IT teams on infrastructure planning and network connectivity.
Develop troubleshooting procedures and standard operating procedures (SOPs) to improve support efficiency.
Deliver exceptional technical support and build strong customer relationships.

Requirements

What Were Looking For

Essential

Bachelors Degree or National Diploma in Electrical Engineering Electronic Engineering or a related technical field.
24 years hands-on experience in electronics instrumentation or field engineering.
Experience with networking infrastructure and hardware troubleshooting.
Strong fault-finding and diagnostic skills.
Excellent communication and customer service skills.
Ability to work independently and manage priorities effectively.