Senior. Associate Operations Outbound Agent
Job Location:
Centurion - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Outbound Agent:
Responsible for placing outbound calls to customers.
Key duties include:
Achieving productivity and quality targets.
Conducting post sale and service surveys.
Updating CRM systems.
Escalations calls to the relevant departments where necessary.
Be able to offer comprehensive solutions to the customer based on their needs and requirements
Qualifications :
Grade 12
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
