Process and Systems Adoption Manager
Johannesburg - South Africa
Job Summary
Process and Systems Adoption Manager
Location: EMEA locations
Work Arrangement: Hybrid
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planets future depends on the transition to renewable energy and that transition can only happen with the metals and minerals our customers deliver. So we work side by side with mines across the globe to move less rock use less energy use water wisely and create less waste. Together we drive the shift to smart efficient and more sustainable mining.
Make your impact
Youll play a key role in solving real-world challenges. Youll apply your skills to deliver results that matter whether thats through engineering planning or customer support. Youll work with purpose learn every day and help shape a more sustainable future.
Purpose of Role: The Process and Systems Adoption Manager ensures the successful and sustained adoption of new and changed business processes and systems across the EMEA region. This role bridges the gap between technical teams and end-users focusing on change management training communication and continuous improvement to maximise the value of transformation initiatives.
Processes andIntegrated Supply Chainbusiness rules:Establishing documenting communicating and publishing supply chain business rules or policies and assumptions guiding supply chain decisions.A business rule (or policy) is a statement or parameter that defines or constrains someaspectsof the business and is generally used in decision-making. Business rules are intended to influence the outcomes of operating the supply chain.
- OE3.1: Gather business rules
- OE3.2: Interpret business rules
- OE3.3: Document / enhance business rules
- OE3.4: Communicate business rules
- OE3.5: Approve and publish business rules
- OE3.6: Retire or reassess business rules
Change Managementandcommunication:Leverage our divisional change management framework to develop and execute change management plans to support the adoption of new systems and processes.Createclear consistent communicationfeedback loopsto keep stakeholders informed and engaged throughout the transition.Establish mechanisms for collecting user feedback and incorporating it into ongoing system and process enhancement
Stakeholder Engagement & ProjectEnablement: Collaborate withbusiness unitscross-functional divisional and corporate teams includingWBS (IT HR Finance) tounderstandbusinessneeds and ensure alignment acting as a liaisonand coordinatortodrivesmooth implementation and minimal disruptionacross processes and functionsin the Integrated Supply Chain.
Training and Enablement:Identify training needs and map to current training programs user guides and support materials to facilitate user adoptionand capability buildingthrough organising required training.
Performance Monitoring:Partnerwith Program Leads to refine KPIs and track adoption metrics to measure success and identify areas for improvement.
Safety First:Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
Education & Experience: Bachelors degree in Business Administration Information Systems Organisational Development or a related field with 5 years of experience in change management(certification in change managementis a plus e.g.Prosci ACMP) process improvement or systems implementation;and with proficiency in project management methodologies such as Agile Lean or Six Sigma.
Business & Systems Knowledge: Strong understanding of business processes and enterprise systems (e.g. ERP CRM)
Communication & Influence: Excellent communication facilitation and interpersonal skills with the ability to influence and drive change across all levels of the organization.
Analytical & Strategic Thinking: Strong analytical organizational and problem-solving skills with a strategic mindset.
Why join Weir
We live our values we think safety first do the right thing respect each other aim high and delight our customers. We encourage our people to lead by example and celebrate our successes.
Were passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights world-class engineering materials science expertise and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. Were working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
#LI-CW1
#minerals
Required Experience:
Manager
About Company
The Weir Group creates innovative engineering solutions for minerals and mining technology markets. Ask us about our wide range of products.