Network Engineer

A leading organisation within the pharmaceutical manufacturing sector is seeking a skilled and proactive Network Engineer to join its Information Technology team. The successful candidate will be responsible for maintaining supporting securing and optimising the organisations network infrastructure while ensuring high availability performance and compliance within a regulated production environment.

The ideal candidate will possess strong technical expertise in networking technologies security infrastructure support and project delivery combined with the ability to collaborate effectively with internal stakeholders and third-party service providers.

• Provide advanced technical support and troubleshooting for network-related issues
  
• Maintain and administer network infrastructure including installation configuration monitoring and maintenance of hardware and software
  
• Monitor system performance and ensure optimal network availability and reliability
  
• Conduct routine maintenance firmware upgrades and system updates
  
• Implement preventative measures to minimise recurring network incidents
  
• Ensure network security through monitoring audits and implementation of security controls
  
• Support data protection and system security initiatives
  
• Lead or contribute to IT infrastructure and networking projects
  
• Coordinate project timelines stakeholders and resources to ensure successful delivery
  
• Mentor and guide internal and external IT support personnel
  

• Troubleshoot and resolve network and connectivity issues
  
• Provide Tier 2 and Tier 3 technical support
  
• Assist with helpdesk management and end-user support
  
• Support the IT Infrastructure team with operational activities
  
• Install configure and troubleshoot network and software solutions
  
• Conduct training sessions for new technology users
  
• Assist with closing departmental quality documentation including CAPAs Deviations and Change Controls
  
• Develop and maintain SOPs policies manuals and technical documentation
  
• Provide remote telephonic and onsite technical support
  

• Perform routine system checks maintenance and network performance benchmarking
  
• Monitor network usage and generate performance reports
  
• Maintain accurate inventory records for hardware and software assets
  
• Recommend improvements to network efficiency and security
  
• Assist with implementation and integration of new technologies
  
• Identify opportunities for service improvements across the IT landscape
  
• Participate in special projects and infrastructure enhancement initiatives
  

• Escalate critical issues to senior management where necessary
  
• Assist with project management activities and coordination
  
• Support service delivery improvements and operational excellence initiatives
  
• Collaborate with vendors and service providers to ensure service quality and accountability
  

• Strong analytical and problem-solving skills
  
• Excellent communication and interpersonal abilities
  
• High attention to detail and quality standards
  
• Strong organisational and time management capability
  
• Ability to work under pressure in a regulated environment
  
• Proactive approach to continuous improvement
  
• Strong customer service orientation
  

The organisation is committed to Employment Equity and the promotion of diversity and inclusion within the workplace. Preference may be given to candidates from designated groups in line with Employment Equity objectives.

• CompTIA Network
  
• Fortinet Network Security Expert (NSE) Level 13 or equivalent networking certification
  

• Cisco Certified Network Associate (CCNA)
  
• Cisco Certified Network Professional (CCNP)
  

• 510 years networking experience working with Forti hardware
  
• Hands-on experience with routers switches firewalls and network software configurations
  
• Strong understanding of Operational Technology (OT) environments within a production/manufacturing industry
  
• Proven troubleshooting and root cause analysis capability
  
• Ability to work independently and collaboratively within a team environment
  
• Experience managing and coordinating third-party service providers
  

• Experience within pharmaceutical manufacturing environments
  
• Working knowledge of pharmaceutical manufacturing legislation
  
• Minimum 3 years supervisory or team leadership experience
  
• Experience with quality and regulatory compliance within a cGMP environment