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Key Account Manager (Security Operations)
Job Location:
Job Location:
Midrand - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 May 2026 (30+ days ago)
Posted:
Application Deadline:
27 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Duties & Responsibilities
Minimum Requirements
- Provide centralised oversight and coordination across all healthcare sites
- Ensure standardised service delivery and operational alignment across the portfolio
- Maintain visibility and control over site performance and execution
- Drive SLA compliance and contractual performance
- Identify and address service delivery gaps through structured interventions
- Implement performance recovery and improvement plans where required
- Lead operational governance audits and compliance across all sites
- Monitor risk exposure and ensure timeous mitigation
- Build and maintain strong relationships with healthcare leadership and key stakeholders
- Drive client confidence retention and service credibility
- Lead structured operational and client engagement forums
- Ensure alignment between site operations support functions and central leadership
- Coordinate cross-functional support (HR Training Operations) to drive performance.
Minimum Requirements
- Diploma or Degree in Operations Management Business Management or related.
- Minimum of510 years security operational experience.
- Minimum of 5 years Key Account / multi-site management experience.
- PSIRA Grade A registration.
- Experience in Healthcare/hospital operational environments (advantage).
- Proven experience managing SLA-driven client environments.
- Excellent communication stakeholder management and leadership skills.
- Ability to drive discipline accountability and execution across a multi-site portfolio.
- Coordinate complex operations within a high-pressure healthcare environment.
- Balance client expectations compliance requirements and operational realities.
- Lead from the front with visibility control and decision-making capability.
- Computer skills
- Own transport
Required Experience:
Manager
About Company
We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.
