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IT Field Engineer

Headhunt


Job Location:

Port Elizabeth - South Africa

Monthly Salary: Not provided by the employer
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Our client a well-established and highly regarded IT solutions company based in Port Elizabeth is seeking to appoint an experienced and driven IT Field Engineer to join their dynamic technical team.


Requirements:
  • Relevant IT Degree or Diploma
  • Industry certifications essential:
    • A
    • N
    • MCSE
  • Minimum 35 years proven field support experience within an IT environment
  • Previous leadership supervisory or project management experience
  • Strong knowledge of:
    • Server support
    • Office 365
    • Exchange mail
    • Routing
    • Wireless networking
    • IT infrastructure support
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Valid drivers licence
  • Own reliable transport
  • Ability to work independently and under pressure
Responsibilities:
Technical Support and Infrastructure
  • Install configure and maintain desktops laptops servers networking devices and peripherals
  • Provide onsite and remote technical support to clients and users
  • Diagnose and resolve hardware software and network-related issues
  • Perform routine maintenance on servers networks and infrastructure environments
  • Manage Office 365 Exchange mail systems routing wireless infrastructure and network security solutions
Server and Network Support
  • Support Microsoft server environments and cloud platforms
  • Troubleshoot network connectivity and performance issues
  • Maintain system configurations user accounts passwords and permissions
  • Conduct fault-finding and recommend preventative measures
Project Coordination
  • Assist with project planning and implementation
  • Coordinate software installations and deployments
  • Ensure projects are delivered according to agreed timelines and standards
Leadership and Team Management
  • Lead and manage technical support staff and field engineers
  • Ensure high service delivery standards and operational efficiency
  • Mentor and support junior technical staff where required
Documentation and Client Service
  • Maintain technical documentation service reports and client records
  • Build and maintain strong client relationships
  • Deliver professional and efficient customer support
Key Skills and Competencies
  • IT infrastructure support
  • Server administration
  • Network troubleshooting
  • Office 365 administration
  • Exchange Server support
  • Routing and wireless networking
  • Technical fault-finding
  • Hardware and software support
  • Leadership and supervision
  • Project coordination
  • Customer service orientation
  • Problem-solving and analytical thinking
  • Communication and interpersonal skills
  • Time management and organisation
If you do not receive a response within two weeks of applying please consider your application unsuccessful.



Required Experience:

IC


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Headhunters is the Eastern Cape’s premier, boutique style recruitment agency. Whether you’re an employer, looking for that perfect person for your team, or that person, looking for the perfect job to ignite your passion. South Africa and beyond

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