Income Controller

THE MISSION

You are the guardian of Mamas revenue flow ensuring every number tells the right story and every transaction is accurate controlled and accounted for.

As our Income Controller youll play a key role in supporting the financial success of Mama Shelter Cape Town during its pre-opening journey. Working closely with the Finance team and operational departments youll ensure revenue accuracy effective controls and smooth daily financial processes that support Mamas vibrant hospitality experience.

Heres what youll be responsible for:

• Revenue Guardian  Monitor and control all revenue streams including rooms food & beverage and other hotel income to ensure accurate recording and reporting.
• Daily Revenue Detective  Review daily sales reports revenue postings cashier reports discounts rebates and adjustments to identify discrepancies and ensure accuracy.
• Reconciliation Expert  Perform daily reconciliations between operational systems payment channels and financial records ensuring all transactions are correctly captured.
• Audit & Control Champion  Maintain strong internal controls around revenue processes supporting compliance with company policies audit requirements and financial standards.
• Systems & Reporting Pro  Ensure accurate use of hotel systems including PMS POS and finance systems while supporting revenue reporting and data integrity.
• Cash & Payment Controller  Monitor cash handling procedures credit card transactions deposits and payment settlements to ensure proper controls are maintained.
• Operations Partner  Work closely with Front Office Food & Beverage and other departments to resolve revenue discrepancies and improve financial processes.
• Pre-Opening Finance Support  Support the Finance team in establishing revenue control procedures reporting routines and operational processes ahead of Mama Shelter Cape Towns opening.
• Detail-Oriented Team Player Bring accuracy curiosity and a proactive approach to ensure Mamas financial engine runs smoothly every day.

At Mama Shelter Cape Town we believe great finance is not just about numbers its about creating the confidence and control that allows our teams to deliver unforgettable experiences.

Qualifications :

MADE FOR YOU ONLY IF

• You have 23 years experience in income audit revenue control or finance roles within hospitality
• You have experience working in a hotel lifestyle property restaurant or high-volume F&B environment
• You have strong knowledge of revenue reconciliation cashier controls and financial reporting
• You are highly organised detail-focused and passionate about accuracy
• You are comfortable working with numbers systems and daily reporting
• You have strong Excel skills and confidence handling financial data
• You communicate effectively with operational teams and build strong working relationships
• You are reliable ethical and maintain high standards of confidentiality
• You thrive in a fast-paced environment and enjoy being hands-on

YOUR LITTLE EXTRAS

• Experience supporting a hotel opening or pre-opening phase is an advantage
• Familiarity with Opera Micros/Simphony Sun Systems or similar hospitality systems is preferred
• Exposure to audits internal controls and compliance processes is a plus
• You bring positive energy curiosity and a willingness to grow with Mama Shelter Cape Town

WORK AUTHORISATION

• Applicants must already hold valid work rights/work authorisation for South Africa. Visa sponsorship is not available for this position. Candidates must be legally eligible to work in the country where the role is based.

Additional Information :

Next were sure you know the tune :

• First melody: At Mama no AI! We review your application in person and take the time to understand your background.
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
• Chorus: Once youve passed the phone interview well arrange a remote meeting or a meeting at Mama to meet the Gang! 
• Last verse: Naturally youll receive a response from us within two to three weeks at the latest whether its a or a .

Remote Work :

No

Employment Type :

Full-time