Contract Manager Security Operations
Job Location:
Johannesburg - South Africa
Monthly Salary:
Not provided by the employer
Posted:
6 June 2026 (30+ days ago)
Application Deadline:
3 September 2026
Vacancies:
1 Vacancy
Department:
Job Summary
Duties & Responsibilities
Minimum Requirements
- The daily management and running of the contract in liaison with the Branch Manager.
- Build and maintain strong relationships with clients and key stakeholders.
- Manage all site personnel including induction training development performance management and discipline.
- Responsible for all Industrial Relations and Health & Safety matters on site.
- Conduct risk assessments and implement appropriate risk mitigation measures.
- Attend to incidents conduct investigations and compile detailed incident and investigation reports.
- Compile and submit monthly operational and client reports.
- Manage contract profitability through effective control of labour overtime leave and operational costs.
- Assist with the preparation and management of rosters to ensure contractual compliance and adequate staffing levels.
- Ensure sites are staffed and covered in accordance with contractual obligations at all times.
- Conduct site inspections and after-hours visits as required.
- Manage customer and staff complaints promptly professionally and effectively.
- Drive continuous improvement initiatives to enhance operational performance and customer satisfaction.
Minimum Requirements
- Grade A PSIRA Registered.
- Matric and a relevant tertiary qualification in Security Management Operations Management Business Management or a related field.
- Minimum of 5 years management experience within the Security Industry.
- Valid drivers licence and own reliable vehicle.
- Firearm Competency for Business Purposes (Handgun Shotgun and Rifle) advantageous.
- Must be competent in Microsoft Word Excel PowerPoint and Outlook.
- Strong report writing and investigation skills.
- Excellent communication stakeholder management and leadership skills.
- Ability to implement maintain and enforce company policies and procedures.
- Strong organisational planning and problem-solving skills with high levels of integrity accountability and attention to detail.
- A professional individual who is able to represent the Servest Groups brand image.
Required Experience:
Manager
About Company
We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.