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Contract Manager Security Operations

Servest Careers


Job Location:

Johannesburg - South Africa

Monthly Salary: Not provided by the employer
Posted: 6 June 2026 (30+ days ago)
Application Deadline: 3 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Department:

Operations

Job Summary

Duties & Responsibilities
  • The daily management and running of the contract in liaison with the Branch Manager.
  • Build and maintain strong relationships with clients and key stakeholders.
  • Manage all site personnel including induction training development performance management and discipline.
  • Responsible for all Industrial Relations and Health & Safety matters on site.
  • Conduct risk assessments and implement appropriate risk mitigation measures.
  • Attend to incidents conduct investigations and compile detailed incident and investigation reports.
  • Compile and submit monthly operational and client reports.
  • Manage contract profitability through effective control of labour overtime leave and operational costs.
  • Assist with the preparation and management of rosters to ensure contractual compliance and adequate staffing levels.
  • Ensure sites are staffed and covered in accordance with contractual obligations at all times.
  • Conduct site inspections and after-hours visits as required.
  • Manage customer and staff complaints promptly professionally and effectively.
  • Drive continuous improvement initiatives to enhance operational performance and customer satisfaction.


Minimum Requirements
  • Grade A PSIRA Registered.
  • Matric and a relevant tertiary qualification in Security Management Operations Management Business Management or a related field.
  • Minimum of 5 years management experience within the Security Industry.
  • Valid drivers licence and own reliable vehicle.
  • Firearm Competency for Business Purposes (Handgun Shotgun and Rifle) advantageous.
  • Must be competent in Microsoft Word Excel PowerPoint and Outlook.
  • Strong report writing and investigation skills.
  • Excellent communication stakeholder management and leadership skills.
  • Ability to implement maintain and enforce company policies and procedures.
  • Strong organisational planning and problem-solving skills with high levels of integrity accountability and attention to detail.
  • A professional individual who is able to represent the Servest Groups brand image.



Required Experience:

Manager


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We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.

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