Business Process Specialist

a leading South African online retailer is looking for a highly talented Business Process Specialist - Marketplace to join ourHead OfficeinCape Town.

We are a young dynamic hyper-growth company looking for smart creative hardworking people with integrity to join us. We offer a market-related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.

This position reports to: Marketplace Operations Manager

Your responsibilities will include:

• Evaluate core processes within the Marketplace operations and integrate them in a unique and creative way to solve business problems.
• Collaborate and communicate the above mentioned with Head of Departments (HODs) and Development team.
• Performing routine audits of systems and operational processes.
• Advise on improvements of Key Performance Indicators that impacts operations and processes with different stakeholders.
• Conduct RCA to identify uncommon and everyday issues within Marketplace operations.
• Perform data analysis to identify opportunities and risks in storage optimisation; material handling and process conformance.
• Capture; design and make recommendations to process flow through risk security and productivity gap analysis. Develop and maintain work standards and characteristics that promote efficient staff and facility utilization.
• Design implement and maintain 5s initiatives across all departments.
• Develop in-house forecasting models for packaging consumables assets and labour based on volumes and budget.
• Support continuous improvement projects and initiatives by actively adhering to lean principles design of experiments (ex: Six Sigma; Simulation design etc.)
• Assist in identifying facility design requirements based on activity levels flow and business requirements.
• Development and construction of tools to aid operations in their day to day activities.

Minimum Required Qualification

• Industrial Engineering Logistics or similar degree preferred

Minimum Required Experience

• Minimum 3 years relevant experience within Supply Chain and Logistics Process Improvement.
• Previous experience with WMS systems such as Logfire Manhattan Red Prairie SAP Highjump or similar
• High level of proficiency with MS Office packages/ Google Forums

Minimum Required Competencies

• Comfortable with learning and adapting to new systems
• Critical and Systems thinking.
• Passionate about change and improvement.

Skills knowledge & abilities

• Solutions-oriented can-do attitude; self-motivated. Attention to detail
• Excellent communication skills both written and spoken.
• Previous experience in project management. Comfortable with change and excellent team player.

The Environment:

• employees are entrepreneurial and dynamic smart customer- centric fun and have the shared ambition of being the leading e- commerce company in Africa.
• We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ anExtra Ordinary MindwhoisSmart has Integrityandis Hardworking.