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Billing Administrator


Job Location:

Johannesburg - South Africa

Monthly Salary: Not provided by the employer
Posted: 18 July 2026 (30+ days ago)
Application Deadline: 15 October 2026
Vacancies: 1 Vacancy

Job Summary

Description
The Admin role at Zensar Technologies is integral to the smooth functioning of our department. You will be responsible for a wide range of administrative tasks primarily focused on retirement pension and provident fund management. Your expertise will be crucial in handling claims renewals and new business processes as well as investment and risk product administration. Additionally you will play a key role in customer onboarding and policy anniversary administration ensuring a seamless experience for our clients.

Responsibilities
  • Administrate Retirement Pension and Provident Funds ensuring accurate record-keeping and timely processing of contributions and withdrawals.
  • Handle Claims and Renewals including Death Funeral and Disability Claims following established procedures and guidelines.
  • Manage New Business Processes ensuring all necessary documentation is in order and meeting client expectations.
  • Administer Investment Portfolios monitoring performance and making recommendations as needed.
  • Oversee Risk Product Administration particularly for Death and Funeral Benefits ensuring compliance with regulations.
  • Perform Accounting Administration including maintaining financial records and preparing reports.
  • Onboard Customers providing excellent service and ensuring a smooth and efficient process.
  • Administer Policy Anniversaries sending out reminders and managing renewals.
  • Collaborate with the team to improve administrative processes and enhance efficiency.
  • Maintain a high level of confidentiality and professionalism when handling sensitive client information.


Qualifications
  • A minimum of 3 years of experience in an administrative role preferably in the financial or insurance industry.
  • Strong knowledge of retirement pension and provident fund administration.
  • Proficiency in handling claims particularly death and funeral claims with a deep understanding of the process and payment procedures.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills both written and verbal with the ability to interact effectively with clients and colleagues.
  • Proficiency in using Microsoft Office Suite and other relevant software.
  • Ability to work independently and manage multiple tasks simultaneously.
  • A proactive and solution-oriented approach to problem-solving.
  • Willingness to continuously learn and adapt to new processes and systems.
  • A positive and collaborative attitude with a commitment to providing excellent customer service.



Required Experience:

Unclear Seniority


About Company

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At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better f ... View more

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