Job Title: Technical & Ops Supervisor

About Ctrack

At Ctrack we are at the forefront of telematics and AI revolutionizing vehicle performance and safety. Our team is passionate about exploring new frontiers in technology to shape the future of mobility. If you are a dynamic leader who thrives in a fast-paced innovative environment we want you on our team.

The Role

We are seeking a proactive Technical & Ops Supervisor to oversee our technical and administrative operations. The main purpose of this position is to supervise and optimize the output of our Technicians and Service Controllers ensuring exceptional service delivery and operational excellence for our clients.

Key Responsibilities

• Team Leadership: Supervise and control allocated Technicians and Service Controllers ensuring work quality meets our high standards.
• Operational Oversight: Manage day-to-day office administrative functions including leave scheduling orders job cards and office administration.
• Compliance & Safety: Maintain contractor packs personnel medicals and site inductions. Act as the first line of support for incidents accidents or customer escalations.
• Quality Assurance: Conduct thorough inspections to verify the quality and completeness of installations and complete SES Planned Task observations as required.
• Fleet Management: Ensure allocated Ctrack fleet vehicles are serviced and maintained according to company requirements.
• Talent Development: Identify staff training needs and proactively facilitate development opportunities.
• Financial Admin: Oversee the signing off on invoices and managing client requests efficiently.

What We Are Looking For

Behavioural Competencies

• Technical Excellence & Detail: Strong understanding of technical procedures with the ability to conduct meticulous quality inspections.
• Effective Communication: Clear professional verbal and written communication skills across teams management and clients.
• Problem-Solving & Adaptability: Ability to quickly identify operational challenges find proactive solutions and adapt smoothly to changing project requirements.
• Safety First Mindset: A deeply rooted commitment to upholding strict safety protocols and guidelines.

Technical Skills

• MS Teams: Advanced proficiency.
• Microsoft Office: Intermediate proficiency.
• CRM Systems: Intermediate proficiency.

Requirements & Qualifications

• Education: Minimum Matric / Grade 12 (NQF Level 4).
• Experience: 23 years of relevant supervisory or operations experience.
• License: Valid Drivers License is essential.
• Advantageous: Prior experience with Ctrack-related software.

Closing Date: 01 June 2026