Consultant, Technical Services

To fulfil all service requests raised by stakeholders (internal and external) efficiently within turnaround times and laid down procedures and against world class standards ensuring legislative compliance a positive client experience client satisfaction minimised risk and losses to SBG.

Qualifications :

Type of Qualification: Diploma
Field of Study: Business Commerce

Experience Required
Service Management
Operations
3-4 years
Client relationship experience resolving client services issues with demonstrated ability to interact across multiple internal stakeholders

3-4 years
Experience in General client services and / or support capability with proficient technical experience.

Additional Information :

Behavioural Competencies:

• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interacting with People
• Interpreting Data

Technical Competencies:

• Active Listening
• Client Relationship Management
• Client Servicing
• Coaching and Mentoring Operational Practices
• Collaboration

Remote Work :

No

Employment Type :

Full-time