Customer Experience Jobs in Cape Town

About Resolv GlobalResolv Global is a global customer operations and outsourcing company helping businesses scale through people technology AI and global delivery.We provide solutions across customer experience sales technical support back-office operations financial services and other business-crit...

Lead and manage the QA team ensuring high performance accountability engagement and continuous development.Oversee quality governance and compliance ensuring consistent application of scorecards SOPs client requirements and QA standards.Drive calibration and evaluation accuracy by maintaining consis...

Our client is a global financial technology company operating across multiple international markets. As part of its continued expansion in Africa the business is seeking a Business Development Director to grow its regional fiat business strengthen banking and payment partnerships and expand access t...

About UsAt Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but ordinary. We lead with passion ambition and a hunger to do better. We do whatever it takes to get the best results for ourselves...

Retention Agent (Remote)Location: South Africa (Remote)Working Hours: Must have overlap with US Eastern Time (EST)Salary: USD $1600$2000/month base 2030% performance-based variable compensationRole OverviewWere looking for a compassionate and proactive Retention Agent to help patients stay engaged t...

Position: Customer Service RepresentativeLocation: Remote; Open to candidates from SA/LatAm/PHWork Schedule: MondayFriday 7:00 AM4:00 PM Mountain Time (U.S.)Salary: Market RelatedAbout The CompanyWe are a growing e-commerce jewelry brand specializing in high-quality hypoallergenic jewelry. We ship w...

a leading South African online retailer is looking for a highly talented Finance Administrator Maternity Cover to join our Finance Team in Cape Town.We are a young dynamic hyper-growth company looking for smart creative and hard-working people with integrity to join us. We offer a market-related Tot...

Job DescriptionThis position is responsible for the end-to-end customer liaison and order processing function ensuring accurate processing of especially customized order administration effective communication and exceptional customer service for South African (SA) and Sub-Saharan African (SSA) custo...

Areas of Responsibility: Customer Experience Be professionalManage customer interactions complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure housekeeping disciplines are adhered to Store Profitability o Sales - meet or exc...

Behind every seamless customer experience highly available platform and resilient digital service is a Site Reliability Engineer (SRE) keeping systems running when the stakes are highest.Were growing our SRE Talent Pool and looking to connect with engineers who thrive in complex environments automat...

DescriptionFunctionTo effectively manage and control the day-to-day and long-term operations of the Housekeeping Department including Rooms Public Areas All Standards Quality of the Décor Uniform - Linen and Valet Department. Ensuring that the Housekeeping Department operates in accordance with Marr...

Lovisa is fast-fashion RetailLovisa is global and its growth is infectiously energeticSee us at Location: The successful candidate must be based in Cape Town South Africa.POSITION PURPOSE AND EXPECTATION:The Senior Regional Manager position is responsible for the achievement of Sales Growth on Last...

Our client is a leading European provider of premium natural pet nutrition focused on supporting pet health and wellbeing through high-quality minimally processed food. The business offers a broad range of fresh and gently cooked meals functional snacks and supplements combining quality ingredients...

We are looking for energetic customer-focused individuals with near-native proficiency in a European language and a genuine passion for delivering exceptional customer experiences.As a Customer Love Brand Ambassador you will be responsible for supporting customers across multiple communication chann...

About the RoleAs a Brand Ambassador at Carrol Boyes you will be the face of the brand engaging with customers showcasing our beautifully designed functional art and delivering a premium retail experience.You will assist customers in selecting products provide expert product knowledge and ensure that...

About the RolePurpose:The Store Manager is responsible for the overall performance profitability and operational excellence of the store. This includes driving sales delivering exceptional customer experiences aligned with the Carrol Boyes brand leading and developing the store team and ensuring ful...

About the RoleAs a Seasonal Brand Ambassador at Carrol Boyes youll be the face of our brand engaging with customers showcasing our beautifully designed functional art and driving sales in a vibrant retail setting. With your luxury retail experience passion for design and exceptional sales skills you...

South Africas leading online retailer is looking for a highly talented Packaging Optimisation Specialistto join our team inCape TownWe are a young dynamic hyper growth company looking for smart creative hard-working people with integrity to join us. We offer a market related Total Remuneration Packa...

A leading luxury interiors business is looking for a passionate professional and customer-focused Showroom Consultant to join its Cape Town showroom.This is an exciting opportunity for someone who has a genuine passion for interior design fabrics wallpaper and beautiful spaces.The successful candida...

Senior Manager: Quality ExcellenceLocation: Cape TownEmployment Type: Full-time permanentWorking Hours: UK business hoursWork Arrangement: Fully office-basedSalary: Competitive and open to negotiationAbout the RoleOur client is seeking an experienced Senior Manager: Quality Excellence to lead qualit...