Sr Mgr, Channel Reseller Asia

This is a senior sales leadership role responsible for building and running a high-performing team of Partner Sales Managers (PSMs) across Asias non-named account segment. You will own the partner-led new business number for Asia setting the strategy designing the territory model and coaching your team to execute a disciplined partner sales motion across a portfolio of accounts. You will operate at the intersection of sales leadership partner strategy and Asia market expertise working cross-functionally with Partner Manager Marketing Pre-Sales and Excellence groups to ensure your team has everything needed to win.

What you get to do in this role:

• Team leadership and development: Hire onboard and develop a team of Partner Sales Managers across Asias industry verticals. Set clear performance expectations run structured 1:1s and pipeline reviews and coach reps through complex deal cycles. Build a high-accountability high-support team culture aligned to ServiceNows values.
• India partner-led sales strategy: Define the partner led go-to-market strategy for Asias non-named account segment. Determine territory design industry vertical coverage (FSI MRD TMT Public Sector) and partner selection criteria. Translate strategy into executable territory plans with each PSM and ensure quarterly execution discipline.
• Revenue ownership: Own and deliver the teams new business quota for Asia. Maintain accurate pipeline visibility manage forecast calls and take early corrective action on coverage gaps. Identify and escalate deal risks while keeping momentum on the teams top opportunities.
• Partner ecosystem leadership: Work with the Partner Manager Group to shape the right partner mix for Asia by industry vertical geography within India and solution capability. Elevate partner relationships at the leadership level supporting your PSMs in building strong working relationships with selected partners sales teams.
• Demand generation and pipeline creation: Collaborate with the Partner Marketing Group to build and execute joint demand generation programmes across Indias key verticals and partner ecosystem. Ensure pipeline creation targets are met through a balanced mix of partner-led events digital campaigns and direct prospecting with your team.
• Executive engagement and deal support: Engage directly with C-suite and senior buyer stakeholders on strategic opportunities both to advance deals and to model the right level of executive engagement for your PSMs. Support the team in navigating complex multi-stakeholder deal cycles with partner and internal pre-sales resources.
• India market and industry expertise: Bring credible knowledge of Asias enterprise technology landscape across key verticals FSI MRD TMT and Public Sector. Understand the competitive dynamics procurement patterns partner ecosystem maturity and digital transformation priorities specific to Asias commercial market.
• Reporting and business rhythm: Establish and maintain a regular operating cadence of weekly pipeline reviews monthly business reviews and quarterly planning sessions with your team partners and APAC leadership. Provide clear data-driven reporting on team performance pipeline health and market trends.

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Sales leadership track record: 8 to 12 years in B2B technology sales including 3 to 5 years leading a sales team with direct quota ownership. Consistent track record of building teams that deliver against new business targets in the enterprise or commercial SaaS segment.
• Channel and partner sales: Deep experience building and executing partner-led sales motions by co-selling with partners managing partner-influenced pipeline and driving partner accountability for revenue outcomes. Knows the difference between managing partners and selling through them.
• Asia enterprise market expertise: Strong understanding of Asias enterprise technology landscape including major buying centres procurement dynamics key partner ecosystems (SIs VARs GSIs with India presence) and the competitive SaaS environment. Local network is a significant advantage.
• Industry vertical knowledge: Working knowledge across Indias priority verticals: Financial Services (FSI) Manufacturing / Retail & Distribution (MRD) Technology / Media / Telecom (TMT) and Public Sector. Able to coach PSMs on vertical-specific positioning and to engage credibly with senior industry buyers.
• Enterprise SaaS platform fluency: Familiarity with enterprise SaaS platforms ideally ServiceNow Salesforce SAP or comparable workflow / ITSM / ERP solutions. Able to position platform value at business and IT decision-maker level and coach reps to do the same.
• People leadership and coaching: Demonstrated ability to hire develop and retain strong sales talent. Brings a structured coaching approach uses deal reviews call shadowing and pipeline inspection to lift team performance. Creates an environment where PSMs are set up to succeed.
• Cross-functional leadership: Experienced at operating as a senior stakeholder in a matrixed organisation by aligning partner marketing pre-sales and enablement resources around a common revenue goal. Influences without direct authority and builds trusted relationships across functions.
• AI fluency: Leverages AI tools to drive team productivity such as pipeline prioritisation account research deal coaching and performance analysis. Able to articulate AI-powered product value to business buyers and coach the team to do the same.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time