Partner Manager, Singapore

Role Overview

The Partner Manager manages ServiceNows relationships with our partner ecosystem in Singapore based in Singapore. You will manage and nurture companies in the ServiceNow partner ecosystem encouraging partners to develop and mature their ServiceNow practice. This includes building partner practices driving joint GTM plans generating pipeline and ensuring partners deliver successful customer outcomes.

Key Responsibilities

• Build partner practices through business plan development account planning and partner expectation management across industry regional and product focus areas.
• Drive end-to-end sales engagements alongside partners from discovery through close orchestrating internal resources (marketing enablement technical teams) to accelerate deal velocity and improve win rates.
• Develop and execute joint GTM plans; lead pipeline generation demand generation activities (Partner Prospecting Days CxO Roundtables joint events) and new logo acquisition.
• Manage partner ecosystem governance including readiness assessments quarterly business reviews tiering progress health analysis and metrics reporting; drive global interlocks with other regions.
• Develop and execute capacity plans to ensure partners are positioned to sell and deliver successful customer implementations with the right competencies certifications and co-delivery capabilities.
• Direct and align partner investment with areas of greatest opportunity; ensure alignment with ServiceNows Partner Industry Solutions strategy.
• Collaborate cross-functionally with Sales Marketing Partner Operations and Partner Enablement to align partner activities with ServiceNows sales objectives

Qualifications :

To be successful in this role you have:

• Risk & Security background: experience in or strong familiarity with Security Operations Integrated Risk Management GRC or cybersecurity from a vendor partner consulting or enterprise environment.
• AI fluency: demonstrated experience leveraging AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 10 years in partner/channel management or sales leadership in technology/SaaS; proven track record in building partner practices and driving revenue through partner channels.
• Strong coaching negotiation and relationship-building skills; ability to manage complex partner ecosystems and influence at all organizational levels.
• Deep understanding of cloud services enterprise software platforms and competitive landscape.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time