Function

Our Company

Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.

If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.

Job description

Job Summary:
The PROD/Order Management employee handles all enquiries and requests regarding orders and backlog and updates the Oracle system accurately. The employee proactively provides account representatives and customers with all information on order status and backlog. The employee works according to Hitachi Vantara procedures and processes.

Responsibilities:
APAC Order processing and backlog management
Work with Supply Planning team to ensure sufficient inventory to fulfilling orders
Issuance of Purchase Order to procure license keys to fulfilling orders
Review and check accuracy on orders information and customer requirements
Communicate and work with APAC Sales Ops and DC team on orders requirement
Ensure customer requested delivery requirements are met
Manage customer satisfaction issues when required
Ensure compliance with Export Compliance procedures

The candidate must be open for job rotation and prepared to support the team in other areas such as processing and scheduling of orders.

Work Location: 80 Alps Avenue Office

This position is based at our 80 Alps Avenue office. Candidates should be willing to work from this location on a daily basis and arrange their own transportation for commuting.

• Fresh graduates are encouraged to apply. Candidates with educational background or prior experience in Logistics Supply Chain Management Order Management Operations or related fields will have an added advantage.

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About us

Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.