FMC Operator (II)
Job Location:
Monthly Salary:
Posted on:
15 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsibilities
- Carry out daily operational tasks in the Fault Management Center (FMC) including handling calls monitoring systems liaising with stakeholders dispatching tasks and resolving issues.
- Escalate any abnormalities or outstanding work to the team leader.
- Perform ad-hoc duties as assigned to support the smooth operation of the FMC.
Requirements
- Minimum GCE O Levels or NITEC in Office Skills or other relevant fields.
- Able to work 12-hour shifts.
- At least 23 years of experience in helpdesk call center or customer service roles.
- Clear and effective communication skills in English.
- Patience and empathy when dealing with stakeholders/end users
- Proficiency in Microsoft Office tools applications and services.
- Ability to read and interpret architectural drawings is an advantage.
- Strong organizational skills with the ability to prioritize and multitask effectively.
- Domain expertise and understanding of Building Management or Facilities Management.
- Able to work independently with good communication skills.
- Has a good safety mindset and displays good WSH behaviour.
At ENGIE every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.
Join us and be part of the adventure of the century!
About Company
We are ENGIE, a supplier of energy for homes and businesses, both in the UK and abroad. Our name might be new to you, but we've been around for quite a while. And in that time, we've achieved some pretty big things here in the UK
