Customer Service Associate (Logistic 3PL) (6 months contract)
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Job Summary
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
Are you detail-oriented customer-focused and excited to work in a global environment
Join us as a Customer Service Associate where youll play a critical role in ensuring smooth inbound operations system accuracy and excellent customer experience.
What Youll Do
Inbound Operations & Documentation
Manage and verify inbound documentation (receiving reports stock cards tally sheets) with high accuracy
Ensure timely and accurate sharing of required inbound documents with customers
Generate inbound summary reports in WMS to support inventory checks
Maintain audit-ready documentation and ensure compliance with operational standards
Order & Process Coordination
Prepare and review picklists with strong attention to detail
Work closely with warehouse and operations teams to ensure accurate execution
Validate inbound ASN creation in WMS to ensure data integrity
Systems & Inventory Management (SAP WMS & AWS)
Perform Goods Receipt (GR) in SAP accurately and on time
Monitor stock levels including expired inventory and inventory movements
Track and reconcile inventory transactions across SAP and WMS
Manage daily auto status reports (e.g. KCAP KCW3)
Gain exposure to AWS-based systems and digital tools supporting logistics operations
What Were Looking For
Experience in Customer Service Logistics or Warehouse Operations
Strong attention to detail and accuracy in handling documentation
Familiarity with SAP WMS or similar systems
Good communication skills to engage customers and internal stakeholders
Ability to multitask and work in a fast-paced environment
A proactive mindset with strong problem-solving skills
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
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