Client Partner – Public Sector (IT Services)
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Job Summary
Job Description:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures and operates some of the worlds most complex technology estates. Learn more on.
Essential Job Functions:
Own and manage strategic client accounts acting as the primary point of contact and trusted advisor to drive long-term partnerships and account growth
Develop and execute account plans focused on revenue growth profitability and expansion within assigned accounts
Build strong relationships with key stakeholders across client organisations particularly within public sector agencies
Drive upsell and cross-sell opportunities by positioning end-to-end IT services solutions (applications cloud analytics cybersecurity managed services)
Partner closely with sales solutioning and delivery teams to shape proposals and win business
Oversee end-to-end delivery in collaboration with delivery teams to ensure projects are delivered on time within scope and meet contractual commitments
Monitor account financials including revenue margins and forecasting; ensure projects meet profitability targets
Track project performance and ensure timely execution to meet client and internal KPIs
Maintain high levels of customer satisfaction (CSAT/NPS) through consistent engagement and successful delivery outcomes
Prepare and present account reviews reports and growth plans to internal and client stakeholders
Stay up to date on public sector trends procurement landscape and technology developments to refine account strategies
Coach and support junior team members where required
Basic Qualifications:
Minimum 45 years of experience in IT services or system integration sales
Proven experience managing and growing accounts within the Singapore public sector
Strong network and relationships within government agencies preferred
Experience selling end-to-end IT solutions such as application development managed services cloud analytics cybersecurity and infrastructure services
Strong account farming experience with a track record of growing existing accounts
Experience in account planning pipeline management and developing growth strategies
Solid understanding of financial management including forecasting revenue tracking and margin management
Demonstrated track record of meeting or exceeding sales and revenue targets
Strong stakeholder management communication and influencing skills
Bachelors degree or equivalent experience
Continuous learner with a strong understanding of IT services and market trends
Other Qualifications:
Experience from leading IT services or system integrator companies is preferred
Professional certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are an advantage
An advanced degree is a plus
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
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About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
