Customer Support Team Lead Jobs in Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Job Description SummaryManagers who have responsibility across multiple job families (eg. Quality Assurance & Quality Control). Have direct reports (or dotted line reports). Should be used for regional or product line scope. Has knowledge of best practices and how own area integrates with others; is...

At ShangriLa Singapore we are a heartwarming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour as kin as family. We strive t...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Taiwanese-Speaking Customer Support Penang Penang Malaysia Full-time MonFri: 9:0022:00 Weekends: 9:0018:00 Looking for a stable role with an international company This is a great opportunity for Taiwanese speakers to grow their career in customer support. Your Responsibilities: Handle custo...

Job Summary: We are looking for an analytical and enthusiastic intern to join our SEAO Commercial team. You will help the team achieve business goals by transforming raw data into actionable insights and supporting daily commercial operations. This internship will provide you with a deep understandi...

Position Overview:We are seeking motivated interns/trainees with a Data or Analytics background to join our Financial Services team for a project supporting a leading bank. This is a unique opportunity to gain hands-on experience working alongside experienced consultants on high-impact client engage...

About the RoleAt Carousell Group we are on a mission to inspire the world to start selling. As a Strategy Intern in the Founders Office youll get a front-row seat to how strategic decisions are made in one of Southeast Asias leading marketplaces.This is not a typical internship youll work directly...

SGX Group Internship Program We are Asias leading and trusted securities and derivatives market infrastructure operating equity fixed income currency and commodity markets to the highest regulatory standards. We also operate a multi-asset sustainability platform SGX FIRST or Future in Reshaping Sust...

SGX Group Internship Program Singapore Exchange (SGX Group) is Asias leading and trusted market infrastructure facilitating the exchange of capital and ideas to create value for people businesses and economies. As a multi-asset exchange operating equity fixed income and derivatives markets to the hi...

Our vision is to transform how the world uses information to enrich life for all.Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences t...

Our vision is to transform how the world uses information to enrich life for all.Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences t...

Job Summary As a Group Tax Intern youll gain handson exposure to the tax landscape of a global headquarters environment. This role is perfect for someone eager to learn curious about how multinational businesses manage tax obligations and excited to contribute to meaningful realworld projects.Genera...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make...

Job DescriptionAre You Ready to Make It Happen at Mondelēz InternationalJoin our Mission to Lead the Future of Snacking. Make It Possible.You will execute and lead warehouse operations in term of service cost health andsafety quality food defense sustainability legal requirements and policies compli...

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.Our trusted portfolio of brands i...

Building a Brand Starts with a StoryFIRST is a leading global brand experience agency providing Content Creative Digital Technology Management & Delivery and Data & Insights services. For 30 years we have utilized three flexible delivery models: Embedded teams Corporate Campus operations and a Full-...

SGX Group Internship Program Singapore Exchange (SGX) is Asias leading and trusted market infrastructure facilitating the exchange of capital and ideas to create value for people businesses and economies. As a multi-asset exchange operating equity fixed income and derivatives markets to the highest...