Jobs in Umluj

Key ResponsibilitiesGuest Room Cleanliness & Presentation:Clean service and maintain guest rooms and suites in accordance with Raffles standards of luxury hygiene and presentation.Ensure beds linens furnishings amenities and bathrooms are immaculate and meticulously arranged.Perform turndown service...

Key ResponsibilitiesGuest Arrival & Departure Excellence:Oversee all guest arrival departure and in-house movement experiences ensuring warmth efficiency and elegance.Ensure guests are greeted promptly and courteously with proper recognition of VIPs repeat guests and special occasions.Coordinate lug...

Key ResponsibilitiesGuest Experience & Service Excellence:Provide warm anticipatory and personalized service to all guests in accordance with Raffles legendary service philosophy.Act as a trusted advisor to guests by offering expert recommendations for dining entertainment cultural experiences trans...

Key ResponsibilitiesGuest Recognition & Personalization:Welcome and engage guests in a warm refined and genuine manner ensuring recognition of returning guests VIPs and special occasions.Proactively identify guest preferences expectations and emotional cues to personalize interactions and services.M...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily housekeeping operations including guest rooms suites public areas and back-of-house areas.Conduct thorough inspections of rooms and public areas to ensure adherence to Raffles cleanliness presentation and brand standards...

Key ResponsibilitiesGuest Experience Leadership:Lead by example in delivering refined anticipatory and personalized service to all guests.Ensure consistent recognition of VIPs repeat guests and special occasions throughout the guest journey.Act as the primary escalation point for guest concerns ensu...

Key ResponsibilitiesGuest Arrival & Departure Experience:Provide a warm elegant and personalized welcome to all guests addressing them by name whenever possible.Perform check-in and check-out procedures efficiently while ensuring accuracy confidentiality and attention to detail.Anticipate guest need...

Key ResponsibilitiesTelephone & Communication Excellence:Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.Accurately route calls take messages and provide information in a courteous clear and professional manner.Maintain a calm polished and...

 - Key Roles & Responsibilities:Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a...

- Key Roles & Responsibilities:Personalized Service: Act as the primary point of contact for guests providing intuitive and personalized assistance from pre-arrival to departure.Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guests villa o...

Raffles The Red Sea in Umluj Saudi Arabia is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort this role you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities ensuring exceptional guest experienc...

Key Roles & ResponsibilitiesProvide a warm sincere greeting to all guests upon arrival and departure using appropriate names and titles whenever possible.Open and close vehicle and resort doors with grace and professionalism ensuring an attentive and polished arrival experience.Coordinate seamlessly...

We are seeking an experienced and dynamic Front Office Manager to join our prestigious hotel in the beautiful coastal city of Umluj Saudi Arabia. As the leader of our front office team you will be responsible for ensuring exceptional guest experiences and overseeing smooth operations in this emergin...