Jobs in Umluj

Key Roles & ResponsibilitiesPick-up and Delivery: Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items.Marking and Recording: Count and verify all items collected against the laundry list provided by the guest. Ensure guest names room numb...

Key Roles & ResponsibilitiesOperational Coordination: Act as the central point of communication for the lobby coordinating between Doormen Porters Reception and Raffles Butlers to ensure flawless guest journeys.Guest Profile Management: Build and maintain detailed guest profiles in the Property Mana...

Key Roles & ResponsibilitiesLaundry Processing: Handle washing dry cleaning and pressing according to procedures established by the Laundry Manager.Chemical Management: Safely and carefully use laundry chemicals solvents and spotting chemicals as instructed.Item Marking & Inspection: Mark all items...

Key Roles & ResponsibilitiesArrival Coordination: Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight.The Raffles Welcome: Greet guests warmly at the arrival hall with a personalized line with brand standards use the guests...

Key Roles & ResponsibilitiesDepartmental Epicenter: Act as the central communication hub coordinating butler services and following up on guest activities to ensure flawless service delivery.Pre-Arrival Preparation: Meticulously review arrival lists (ideally 7 days in advance) and guest profiles to...

Key ResponsibilitiesGuest Arrival & Departure Excellence:Oversee all guest arrival departure and in-house movement experiences ensuring warmth efficiency and elegance.Ensure guests are greeted promptly and courteously with proper recognition of VIPs repeat guests and special occasions.Coordinate lug...

Key ResponsibilitiesGuest Room Cleanliness & Presentation:Clean service and maintain guest rooms and suites in accordance with Raffles standards of luxury hygiene and presentation.Ensure beds linens furnishings amenities and bathrooms are immaculate and meticulously arranged.Perform turndown service...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily public area housekeeping operations including lobbies lounges corridors elevators restrooms restaurants meeting rooms spa and other guest-accessible areas.Conduct regular inspections to ensure all public areas meet Raffl...

Key ResponsibilitiesPublic Area Cleanliness & Presentation:Clean and maintain all public areas including lobbies lounges corridors elevators restrooms restaurants meeting rooms and other guest-accessible spaces.Ensure floors surfaces furnishings fixtures and decorative elements are immaculate and we...

Key ResponsibilitiesGuest Experience & Service Excellence:Provide warm anticipatory and personalized service to all guests in accordance with Raffles legendary service philosophy.Act as a trusted advisor to guests by offering expert recommendations for dining entertainment cultural experiences trans...

Key ResponsibilitiesTelephone & Communication Excellence:Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.Accurately route calls take messages and provide information in a courteous clear and professional manner.Maintain a calm polished and...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily housekeeping operations including guest rooms suites public areas and back-of-house areas.Conduct thorough inspections of rooms and public areas to ensure adherence to Raffles cleanliness presentation and brand standards...

Key ResponsibilitiesGuest Recognition & Personalization:Welcome and engage guests in a warm refined and genuine manner ensuring recognition of returning guests VIPs and special occasions.Proactively identify guest preferences expectations and emotional cues to personalize interactions and services.M...

Key ResponsibilitiesGuest Experience Leadership:Lead by example in delivering refined anticipatory and personalized service to all guests.Ensure consistent recognition of VIPs repeat guests and special occasions throughout the guest journey.Act as the primary escalation point for guest concerns ensu...

Key ResponsibilitiesGuest Arrival & Departure Experience:Provide a warm elegant and personalized welcome to all guests addressing them by name whenever possible.Perform check-in and check-out procedures efficiently while ensuring accuracy confidentiality and attention to detail.Anticipate guest need...

 - Key Roles & Responsibilities:Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a...

- Key Roles & Responsibilities:Personalized Service: Act as the primary point of contact for guests providing intuitive and personalized assistance from pre-arrival to departure.Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guests villa o...

Job Purpose:Responsible for efficiently managing the Engineering store inventory ensuring accurate stock levels timely procurement of materials and maintaining proper documentation to support smooth daily operations while adhering to safety and environmental policies.Primary Responsibilities:Maintai...

Lead the People & Culture strategy during the pre-opening phase aligning with brand values and owner objectives.Develop and execute the pre-opening manning plan recruitment and onboarding of all team members.Ensure compliance with Saudi labor law Saudization targets and all related government requir...

We are seeking an Assistant IT Manager to support the planning operation and continuous enhancement of information technology systems at Fairmont The Red Sea.Working closely with the Director of IT and hotel leadership this role ensures the reliability security and optimal performance of all IT infr...