Guest Relations Jobs in Makkah

Key ResponsibilitiesEnsure a warm welcome and professional farewell for all guests creating a positive and memorable guest experience.Organize and coordinate special events VIP arrivals and personalized guest experiences according to guest preferences.Monitor guest satisfaction and feedback and impl...

Ensure guests receive prompt courteous pro-active and personalized serviceClean and maintain all butler areas including occupied and non-occupied rooms pantries stores equipments perishables stationaryCheck the expiry dates of all perishables and practice optimum usage of resourcesLiaise with Privat...

DescriptionJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-bas...

Lead manage and develop the concierge team to deliver consistently exceptional service.Establish and maintain high standards policies procedures and service protocols.Oversee daily concierge operations ensuring efficient and professional service delivery.Manage VIP high-profile and special-request c...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial...

Summary of Responsibilities:Reporting to Assistant F&B Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer a professional and friendly greeting and provide engaging serviceAssist guests regarding food and beverage menu items in an inf...

DescriptionJOB SUMMARYAccountable for the quality consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation for the propert...

DescriptionPOSITION SUMMARYPrepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar bar unit tables and other tools. Prepare fresh garnishes for drinks. Stock ice glassware and paper supplies. Transport supplies to b...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

Overview:Reporting to the Commercial Director the Director of E-commerce and Digital Marketing is accountable for the ecommerce & digital performance of the hotel. He / She will be determining strategic goals and tactical efforts which drive revenue to the hotel on all streams: Rooms F&B MICE Spa &...

Lead the daily Guest Relations .Ensure seamless guest experiences from pre-arrival through post-departure.Oversee all VIP ALL members and repeat guest recognition.Review arrivals departures in-house guests celebrations and Handle With Care guests daily.Monitor lounge presentation food & beverage off...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests personallyLiaise closely wi...

DescriptionJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizations mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The positio...