Guest Relations Jobs in Makkah

Your Mission / What you will be accountable for Support the consistent delivery of Sofitel standards and thoughtful personalised guest experiences across the hotel. Translate audit findings and guest feedback into practical improvements working closely with operational teams to strengthen service qu...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction- Respond to guests needs and anticipate their unstated ones- Expect and react promptly to guests requirements and inquires- Actively listen and resolve guests...

Summary of Responsibilities:Reporting to Assistant F&B Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer a professional and friendly greeting and provide engaging serviceAssist guests regarding food and beverage menu items in an inf...

DescriptionJOB SUMMARYManages all engineering/maintenance operations including maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Accountable for managing the budget capital expenditure projects preventative maintenance and ene...

Housekeeping is the heart of the hotel! First impressions are everything! As a Room Attendant with Swissotel Makkah you will have the opportunity to create lasting memories for every Guest ensuring Guest rooms are comfortable inviting and clean. The luxury of our Guests experience will ensure their...

Will be knowledgeable of the whole Hotel facilities and services provided.Adhere to his/her limit of authority as outlined by management and will fully Understand the Hotel policies procedures and regulations per Fairmont standards.Deal with any guest request in a polite and efficient manner delegat...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...

DescriptionJOB SUMMARYAssists in the management of all engineering/maintenance operations including maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Assists with managing the budget capital expenditure projects preventative m...

DescriptionJOB SUMMARYManages all engineering/maintenance operations including maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Accountable for managing the budget capital expenditure projects preventative maintenance and ene...

DescriptionJOB SUMMARYResponsible for hotel laundry daily operations and services. Position directs and works with employees to wash dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Positi...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial...

DescriptionJOB SUMMARYAccountable for the quality consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation for t...

The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah ensuring the highest standards of cleanliness presentation luxury service and operational excellence across all guestrooms public areas back-of-house facilities and laundry operati...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-bas...

The Director of Marketing Digital & Communications is responsible for shaping and elevating the hotels brand positioning reputation visibility guest desirability and digital performance across all touchpoints.As a key member of the leadership team this role leads the development and execution of int...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...