Technical Writer

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Bucharest

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.

The Opportunity

You will join the Scrum Master & Technical Writer Chapter and become part of our knowledge enablement Squad supporting software solutions for processing electronic payments within Worldline.

Your main focus is the creation of effective learning materials and knowledge make complex products processes and ways of working accessible and applicable for teams across the organization. Working closely with Scrum Masters and subject matter experts you transform expert knowledge into clear documentation and structured learning materials that support onboarding knowledge adoption and confident day-to-day work.

As part of the squad responsible for documentation and training topics you help identify knowledge gaps align content needs with stakeholders and contribute to planning and improving documentation and learning initiatives. Through structured and user-centric information design you create clarity reduce knowledge barriers and ensure that important information is easy to find understand and apply.

Day-to-Day Responsibilities

• Create and maintain high-quality knowledge content for products and processes ensuring accuracy clarity structure and usability
• Review edit and improve documentation and training materials to ensure consistency completeness readability and adherence to quality standards
• Collect verify and consolidate information from multiple sources to develop reliable well-structured knowledge assets
• Organize and maintain knowledge content across collaborative platforms and learning systems ensuring accessibility and up-to-date information
• Design and develop digital training materials and e-learning modules that support effective knowledge transfer and learner engagement
• Enhance learning and user experience by applying best practices in content structuring interactive elements and audience-oriented information design for primarily technical target groups

Who Are We Looking For

We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:

• University degree in technical communication computer science engineering media or comparable field or at least three years of relevant professional experience
• Professional experience in technical writing documentation or training content creation within software development IT services or technical environments
• Strong ability to understand complex technical systems and translate information into clear documentation and effective learning materials
• Excellent writing editing and structuring skills with strong attention to detail and commitment to high quality standards
• Independent analytical and well-organized working style with strong ownership initiative and confident collaboration across technical stakeholder groups
• Experience working with documentation and e-learning tools such as Confluence Articulate 360 Learning Management Systems and similar platforms
• Familiarity with structured content and markup languages such as DITA XML or basic HTML for technical documentation

Perks & Benefits

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the Learning platform

Shape the evolution.

We are pushing towards the next frontiers of payments technology and we look for big thinkers to join our journey. People with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. And with our empowering culture strong technology and extensive training opportunities we help you accelerate your career. Wherever you decide to go. Join our global team of over 18000 innovators across 40 countries and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.

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