Software Development Engineer, Adobe Commerce [Magento]

The Opportunity

Adobe Commerce (formerly Magento) powers the storefronts of some of the worlds largest enterprise brands. When something goes wrong at that scale it matters and thats where our Customer Engineering team comes in.
Were looking for a Software Development Engineer to join our Tier III Customer Engineering team in Bucharest. This team is responsible for diagnosing and resolving the most complex software issues in the Adobe Commerce core developing hotfixes and patches contributing to new releases and ensuring zero disruption for enterprise merchants across EMEA.
This is a hands-on engineering role. You will read and reason about core platform code implement fixes under time pressure without breaking backward compatibility and contribute to platform documentation. You need to understand Adobe Commerce at its deepest level architecture module interconnections performance security frontend backend database and cloud. If thats the kind of work that excites you wed love to talk!

What youll Do

• Investigate diagnose and resolve complex escalated software issues in the Adobe Commerce core platform

• Maintain and create Adobe Commerce documentation articles to scale team knowledge across the organization

• Partner with internal engineers product teams and EMEA customers to architect resilient production-grade solutions

• Occasionally join customer calls to present technical root cause analysis and recommendations

• Mentor junior engineers and contribute to team knowledge-sharing and upskilling initiatives

• Drive AI automation and tooling improvements to proactively increase the team efficiently or to detect and prevent customer issues

What you need to succeed

• 5 years of hands-on software development experience

• Deep expertise with Adobe Commerce (Magento) including core architecture module system and interconnections between platform components

• Strong PHP development skills and fluency in the full Adobe Commerce tech stack

• Solid understanding of database internals query optimization and high-load system performance

• Experience with system security best practices within e-commerce or platform engineering contexts

• Proven ability to diagnose root causes in complex production-critical systems under time pressure and implement fixes without compromising quality or backward compatibility

• Experience in a professional services solutions engineering or product engineering role (support engineering experience is a plus)

• Strong communication skills able to present root cause analysis and technical recommendations to both engineers and business stakeholders

• Bachelors degree in Computer Science Engineering or equivalent practical experience

Nice to Have

• Experience with cloud platforms (AWS Azure GCP) and Adobe Commerce Cloud specifically

• Familiarity with microservices architectures and cloud-native design patterns

• Experience writing or maintaining technical platform documentation

• Familiarity with AI/ML concepts or genuine curiosity about applying AI in engineering and commerce workflows

Why Adobe

• Work on one of the worlds leading digital commerce platforms used by global enterprise brands

• Collaborate with a tight-knit high-caliber engineering team across EMEA

• Access to Adobes world-class tools learning resources and career development programs

• Competitive compensation and benefits for the Bucharest market

• A culture that values curiosity innovation and continuous improvement

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.