Operations Manager – Integration & Delivery Tools

Your responsibilities:

• Own the end-to-end operational health of the Integration & Delivery Tools landscape across 8 teams.
• Ensure platform stability reliability and performance across integration and delivery tooling.
• Define and enforce operational standards SLAs and incident management processes across all Integration & Delivery Tools teams.
• Act as the primary escalation point for operational issues and coordinate cross-team incident response.
• Drive continuous improvement initiatives to increase platform reliability and reduce operational toil.
• Collaborate with Product Managers architects and squad leads to align operational needs with the product roadmap.
• Manage and optimize on-call processes runbooks and operational documentation.
• Foster a culture of operational excellence and knowledge sharing across all 8 teams.
• Identify risks and dependencies and proactively mitigate operational bottlenecks.
• Represent Integration & Delivery Tools operations in cross-domain forums and stakeholder discussions.

Qualifications :

Required key competencies and qualifications:

• Proven experience in an operations platform engineering or Site Reliability Engineering (SRE) role at a senior level.
• Strong understanding of SRE principles: SLOs SLAs error budgets and incident management.
• Experience leading or coordinating multiple teams or squads.
• Demonstrated ability to define and implement operational processes (incident management change management on-call rotations).
• Strong analytical and problem-solving skills able to navigate complex operational challenges.
• Excellent communication and stakeholder management skills across both technical and non-technical audiences.
• Ability to work in a fast-paced cross-functional environment and drive alignment across teams.
• Good fluency in English (written and verbal).

Nice-to-have:

• Familiarity with integration platforms and delivery tooling across varied technology stacks.
• Experience with Terraform for infrastructure as code.
• Working knowledge of Google Cloud Platform (GCP).
• Experience with Datadog for monitoring and observability.
• Experience with GitHub Actions for CI/CD pipelines.

Additional Information :

Whatweoffer  

• Hybrid and agile work: thrive in a flexible multicultural environment. 

we promote work-life balance through a hybrid working part of self-organizing multicultural teams that collaborate in an agile setup. 

• Peopledevelopment: when yougrowso do we! 

We want you to become the best version of yourself with individual and company-wide programs andtrainingsfor people development. Focused among other on development leadership appreciation ... its time to upskill your career. 

• Support withindividual solutions:

We are people-caring!We offer support whenever you need it - at every stage of your professional journey. 

We offer support whenever you need it - at every stage of your professional journey. 

Want to know more about all our benefitsDiscover more here. 

Lets connect soon. Apply for the role now! 

Position grade within our career framework:Operations Manager (Md8).

Remote Work :

No

Employment Type :

Full-time