Inside Sales Support with German
Job Summary
Wipro Romania is excited to partner with a renownedmedical devices companythat for more than 40 years has advanced glucose management and diabetes care through pioneering technologies and innovative products defined by simplicity accuracy and trust. As anInside Sales Professional you will join a team dedicated to developing and maintaining strong commercial relationships with customers pharmacies and healthcare professionals - all with the goal of contributing to a better quality of life for people with diabetes and related conditions.
Work schedule:
Monday Friday 10:00 19:00 (local time)
Work model:
Hybrid Bucharest
If you are located outside the city we can arrange afully remotesetup to accommodate your needs.
Responsibilities:
- Developing and maintaining commercial relationship for existing / new accounts through outbound calls & answering inbound calls in accordance with country specific processes which are provided by Client in writing and in advance.
- Sell product bundles at pre-negotiated rates to Pharmacies.
- Documenting all sales interactions in Salesforce.
- Participating in remote sales team meetings and interacting periodically with country-based colleagues to ensure collaboration and alignment.
- Dedicated Outbound & Inbound sales phone call handling with Customer Pharmacies & Healthcare Professionals.
Candidate profile:
We are looking for dynamic individuals who are goal oriented excel in building relationships by actibely listening and responding to the needs of our costumer:
- Advanced level of English.
- Advanced level of German.
- Excellent verbal and written communication skills.
- Problem-solving: Ability to address customer concerns and find solutions.
- Negotiation: Strong negotiation skills to secure favorable deals.
- Sales Acumen: Understanding of sales strategies and techniques.
- Highly self-motivated to deliver superior customer experience and target driven
- High energy level and personal resilience
- Action oriented with a high sense of urgency and agility
- Integrity and desire to comply with all legal and moral standards
- Service and quality oriented
Nice to have skills:
- Experience in Medical Device BPO /Diabetes devices.
- Customer Relationship Management (CRM) Software: Proficiency in using CRM software to track sales leads and manage customer data.
- Tele sales / Upsell / Cross Selling Experience / Collection Experience
Benefits for working with us:
- Competitive salary with an attractive set of social benefits:
-Private Pension Plan;
-Monthly Benefit budget;
-Medical insurance;
-Life insurance;
- A performancebased clientdriven sales incentive applicable to this role
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
- Personal development in a multinational working environment through nice extracurricular activities with the team;
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
- Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
- Extra annual leave days depending on tenure within Wipro;
- BOOKSTER opportunities;
- Nice designed and central business office;
- Winner Circle Points(WCP)& Long service award(LSA)platforms which offers the possibility of both non-monetary and monetary recognition;
- Employee Assistance program;
- Employee Referral Programwith attractive incentive schemes
- The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.
Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day compliance to process and quality standards meeting process level SLAs Pulse score Customer feedback |
| 2 | Self- Management | Productivity efficiency absenteeism Training Hours No of technical training completed |
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.