HR Services Specialist

This role offers a fixed-term employment contract (one year) with the possibility of renewal. The position also operates under a hybrid work arrangement with three days per week spent at our Bucharest office.

What you will be doing:

Process:

• Provide HR support to candidates employees managers and HR partners at regional and/or global level.
• Collaborate with various teams to prioritize and solve HR queries including more complex cases.
• Use data to analyze trends identify root causes and potential improvement opportunities.
• Learn and apply Continuous Improvement methods to improve processes.
• Document opportunities identified and work with managers/leads to drive action plans to results.
• Identify define document and share best practices within the team and cross teams.
• Use AI and digital tools in your day-to-day work to research analyze information improve productivity and identify opportunities for automation or simplification.
• Produce and deliver presentations based on data analysis to colleagues and stakeholders.
• Deliver trainings to colleagues employees managers Recruitment HR.
• Create and maintain clear accurate and user-friendly process documentation.
• Participate in UATs and implementation of new systems or tools and/or enhancements of existing systems.
• Support internal quality reviews and use findings as opportunities to improve processes and ways of working.

Projects:

• Contribute to projects focused on HR process improvement digitalization automation and AI adoption.
• Support project related activities such as analysis documentation roadmaps status dashboards communications to stakeholders.
• Apply Continuous Improvement and Change Management methodology on projects initiatives deployment of new technology (HCM Oracle Cloud Recruiting tools etc.)

Skills:

• Naturally curiousyou ask why how does this work and could we do this better
• Strong willingness to learn about and apply emerging technologies including AI automation to enhance expertise in HR processes systems and technology.
• Comfortable working across multiple systems and applications and motivated to learn new technology and seek improvement opportunities.
• Comfortable learning through experimentation feedback and collaboration with others.
• Customer-service oriented putting yourself in the customers shoes while looking for solutions to their queries.
• Analytical mindset and interest in using data to identify trends patterns and improvement opportunities.
• Attention to detail and commitment to delivering accurate high-quality work.
• Clear and confident written and verbal communicator.
• Self-motivated and able to manage time effectively to meet deadlines.
• Practical experience working in a fast-paced complex corporate environment.
• Expert with Microsoft Office suite (Outlook Word Excel and Power Point).

Experience

• Experience in HR HR Operations HR systems shared services business operations process improvement or another systems/process-oriented environment is preferred.
• Practical exposure to AI tools and an interest in applying AI to real business problems.

Career Level - IC2

Career Level - N/A