ERP Functional Support Analyst

As an ERP Functional Support Analyst (Intermediate) - Core Accounting at Ubisoft Bucharest you will provide functional support and basic technical support for our ERP solution covering core accounting finance modules and related integrations. This is a full-time 1-year fixed-term contract.

What youll do

• Provide functional support and basic technical support for ERP accounting modules and related integrations
• Analyze support tickets document findings and keep users informed throughout resolution
• Deliver functional solutions and coordinate technical corrections when needed
• Write and run SQL queries and perform approved data updates and data corrections
• Update system setup and control data and validate changes through testing
• Create and maintain user guides configuration documentation and support procedures
• Train users by explaining processes and the end-to-end impact across integrated systems
• Identify recurring issues propose sustainable fixes and drive continuous improvement actions

Qualifications :

What you bring to the team

• Demonstrated experience supporting ERP applications including understanding how ERP modules interact (Oracle PeopleSoft is a plus)
• Hands-on SQL skills and comfort working with relational databases
• Working knowledge of accounting processes or finance operations within an ERP context
• Familiarity with service management practices such as ITIL or ITSM
• Strong communication skills and a collaborative user-focused approach
• Comfortable working with an international team across time zones and remote collaboration
• Fluency in English; French is an asset

Additional Information :

This position is offered as a full-time 12-month fixed-term contract.

Remote Work :

No

Employment Type :

Full-time