Chief of Staff Romania

YOUR MISSION

Romania is one of Glovos biggest markets and one drawing real attention from regional and HQ. The GM is hiring a Strategy & Operations Lead who plays Chief of Staff to the GM. This is the operator who sits next to them makes the country run and owns the cross functional projects that decide whether the next two years are step change or grind.

Heres the honest version of the job.

Romania has the usual problems of a country that scaled fast: the operating cadence is patchy decisions sit too long and the same handful of cross functional issues keep coming back because nobody owns them end to end. Youre here to fix that. Youll have the GMs full backing the country leadership team in the room with you weekly and direct lines into HQ and regional. The work is high leverage and visible. What you do or dont do shows up in country numbers within a quarter.

This is not a strategy role. About 70% of it is operational: running the cadence prepping the GM making sure decisions actually get made holding function leads to what they committed pushing the GMs projects to the line. The other 30% is hard problem solving on those projects. The kind that doesnt have a published playbook because Romanias market is its own thing.

If I want to do strategy is the appeal youll hate this. If I want to run something real at scale next to where the decisions get made is the appeal keep reading.

What lands on your desk: numbers that dont tie a stalled cross functional project a leadership meeting where the wrong call is about to get made a regional review the GM is walking into with the wrong narrative. You decide what gets fixed first and you fix the spreadsheet and in the room often in the same hour.

What you get back: every part of a country that matters seen from the inside daily contact with the people running it cross functional reps that dont exist inside any single function and the seat closest to where the decisions get made.

THE JOURNEY

Run the countrys operating rhythm

    Own the weekly review MBR QBR and leadership team routines: make sure they drive decisions not just slides

    Build the reporting layer that catches problems on Monday not at the end of the month

    When somethings off get on it: surface it within 48 hours with a root cause and a proposed fix

    Drive the calls the GM hasnt made yet then make sure each one gets executed

    Be the person the GM trusts to know whats actually happening on the ground

Drive cross functional projects end to end

    Take the GMs projects from ambiguous brief to delivered outcome

    Frame the problem build the plan run the room land the result

    Do the work yourself when you need to: the analysis the stakeholder call the slide

    Hand off cleanly to BAU or shut it down

Manage stakeholders inside and outside Romania

    Prep the GM for regional reviews HQ asks board updates partner escalations

    Translate Romania up and HQ down with the GMs voice intact

    Run leadership team meetings and own what comes after

    Hold leaders to their commitments with no formal authority

Be the GMs actual partner

    Own the ask queue: whats in whats owed whats overdue

    Think through every decision before it lands: options tradeoffs a recommendation

    Cover the conversations the GM cant get to

    Push the leadership team to raise the bar including yourself

Qualifications :

WHAT YOU WILL BRING TO THE RIDE

    4 to 7 years total. The early career bar is top consulting PE IB or equivalent. The operating bar is at least 18 months actually running things not advising on them.

    Youve actually run an operating cadence and shipped cross functional projects. Advised on them doesnt count.

    Analytical depth: you do the analysis yourself in the data on Monday morning building the narrative without waiting for someone elses deck.

    Written synthesis that moves a decision in a single page. If your default is 30 slides this isnt the seat.

    The trust profile: people tell you things they dont tell others you dont need credit youre fine being the second most informed person in the room.

    You push people including people more senior than you without making it personal.

    Youre not above the unglamorous work behind a country running well. You see that as the job.

    Comfort with ambiguity speed and priorities that shift.

    Romanian and English both fluent.

Remote Work :

No

Employment Type :

Full-time