Service Standards Jobs in Doha

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone hav...

Job Title: Helpdesk Team LeadDepartment: Information TechnologyLocation: Doha QatarEmployment Type: Full-timeJob Summary:The Helpdesk Team Lead will supervise the daily operations of the IT Helpdesk ensuring the delivery of high-quality technical support services across Qatar. This role is responsib...

Job Title: Senior Helpdesk Specialist Department: Information Technology Location: Doha Qatar Employment Type: Full-timeJob Summary: The Senior Helpdesk Specialist will oversee and support the daily operations of the IT helpdesk at Qatar ensuring efficient delivery of technical support services acro...

Job Title: Senior Technical Support Specialist Department: Information Technology Location: Doha Qatar Employment Type: Full-timeJob Summary: The Senior Technical Support Specialist will provide advanced technical assistance and serve as a key escalation point for complex IT issues across Qatar . Th...

As the Reservations Supervisor you will support in leading the reservations team to ensure seamless efficient and high-quality booking operations across both Raffles and Fairmont Doha. You will uphold our brands luxury standards by managing guest reservations with accuracy professionalism and a stro...

DescriptionJOB SUMMARYFunctions as the leader the segmented sales effort (e.g. group transient association corporate etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the...

Job DescriptionAssistant Manager – Guest Relations & Quality AssuranceDepartment: PR / ReceptionReports to: Director of OperationsJob PurposeThe Assistant Manager – Guest Relations & Quality Assurance plays a key role in delivering a distinctive and unparalleled service experience. The position emph...

Lead and supervise the barista team during daily shifts.Prepare and serve high-quality espresso-based and specialty beverages.Train new and existing staff on coffee techniques recipes service standards and equipment care.Maintain quality control across all drink preparations and customer interaction...

DescriptionJOB SUMMARYResponsible for the management of all aspects of the Catering and Conference departments in accordance with company and brand standards. Coordinates details and menus for clients functions and maintains budgeted revenues through solicitation of business. Monitors and controls f...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionJOB SUMMARYResponsible for proactively soliciting and handling group/catering related opportunities for all participating properties. Handles group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity and appropriately places business...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

About the Role The Technical Material Planning Coordinator is responsible for the planning coordination and optimization of material requirements to support all scheduled non-scheduled and routine maintenance activities. This includes initial provisioning material planning for modifications reconfig...

Leadership & Team ManagementLead the fitness team set expectations provide coaching conduct appraisals and support hiring training and performance management.Ensure staff follow hotel policies wellbeing protocols and service standards.Operations & Service DeliveryOversee daily fitness center operati...

Key Responsibilities:Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.Attends daily briefings and notes all information about the guests and functions in the hotel.Engages and customizes check-in procedures suite set-up and suite...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness orderliness and overall appearance of guest rooms public areas and back-of-house spaces. The Assistant Manager supervises staff ma...