HostHostess
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Job Summary
- Greet and welcome guests in a friendly and professional manner.
- Manage reservations waiting lists and seating arrangements efficiently.
- Escort guests to their tables and provide menus when required.
- Handle guest inquiries requests and basic complaints professionally.
- Coordinate with restaurant supervisors and service staff regarding table availability and guest flow.
- Maintain accurate reservation and guest records.
- Ensure the reception and entrance areas are clean organized and presentable.
- Provide information about restaurant services menu offerings and operating hours when required.
- Monitor guest satisfaction and promptly communicate concerns to the relevant team.
- Follow company grooming hygiene and customer service standards at all times.
- Minimum 1 year of experience as a Host/Hostess preferably in 4 or 5-star hotels or established restaurants.
- Experience in greeting guests handling reservations and managing seating arrangements.
- Strong customer service interpersonal and organizational skills.
- Must have good spoken English and communicate confidently with guests.
- Excellent grooming personal hygiene and a professional appearance.
- Ability to remain calm courteous and organized during busy service periods.
- Strong teamwork and coordination skills.
- Must have a valid Qatar ID.
- Must have a valid Food Handler Certificate.
Required Skills:
Minimum 1 year of experience as a Host/Hostess preferably in 4 or 5-star hotels or established restaurants. Experience in greeting guests handling reservations and managing seating arrangements. Strong customer service interpersonal and organizational skills. Must have good spoken English and communicate confidently with guests. Excellent grooming personal hygiene and a professional appearance. Ability to remain calm courteous and organized during busy service periods. Strong teamwork and coordination skills. Must have a valid Qatar ID. Must have a valid Food Handler Certificate. Immediate availability is preferred.
About Company
601 employees
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
