Service Desk Jobs in Doha

Supervise, train, and mentor service desk staff. Monitor and manage service requests and incident queues. Ensure that service requests are prioritized and resolved in a timely manner. Escalate and manage high-priority or complex issues. Incident Trend Analysis Ensure th More...

Role Purpose: To provide an effective and professional IT support service to the business and clients in accordance with the needs of the business. To this end, ensure that all software and hardware issues are resolved within pre-determined timescales. The Role: Provide 1st l More...

Key Responsibilities: Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premises Ensure ongoing and consistence maintenance and update of the Group’s active direct More...

Perform question/problem diagnosis and provide enduser support over the phone or remotely with the objective of minimizing nonproductive time by employees across the organization Provide efficient and effective support to all IT users to maintain operation of required systems and min More...

Experience & Skills Excellent knowledge of the desktop technical technologies, standards and development methodologies Excellent experience in research and evaluation, in relation to desktop technologies and best practices. Hands on experience in IT CRM solutions Strong kn More...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years) * Proven expertise with positive customer service skills and communication skills * Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco More...

Signs off the departing guest in accordance with applicable standards Sell rooms to guests who are not allowed in and be responsible for all active and day to day facilities issues Responsible for the cash count and cashing of checks and promissory notes in foreign currencies for More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Able to perform moderately complex mathematical calculations without error. Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs. Able to access and accurately input information using a moderately complex computer system. More...

Responsiblity: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good c More...

Qualifications Qualifications: Proficient in the English Language (verbal & written), second language is an asset Previous experience and knowledge of Property Manager is an asset Required knowledge of Windows' Office Suite Must be able to handle multiple tasks in a d More...

Responsiblity: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropr More...

Your accountabilities and responsibilities include: Manage incoming incidents and service requests within the service desk system. Ensure that the customer is continually updated throughout the lifecycle of their ticket. Follow IT procedures, processes and guidelines to set up More...

Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions Include But Are Not Limited To The Following: Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts More...

Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Ha More...

Your experience and skills include: Excellent communication and organization skills required Strong guest service background A professional presentation Previous customer service experience required Previous Opera Cloud experience is an asset

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine s 100 Best Companies to Work for, every year since the survey began in 1998.In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: The reason for our success is no secret. It comes More...

Good knowledge of customer service, office administration and bookkeeping procedures. Proficiency in oral and written English and Arabic. The ability to use Microsoft Office programs. Good communication skills and dealing with different personalities. Possess good organization skills More...

Responsiblity: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Bachelors degree in computer sciences or equivalent stream with minimum 4 years of relevant experience in technical support of desktops, laptops. Printers and other end user devices Support the delivery of infrastructure projects. Ensure 24x7 smooth operations of IT, implement appro More...