Service Desk Jobs in Doha

We are currently looking for IT Service desk Manager for our Qatar operations with the following terms & conditions. Key Responsibilities:    Lead and manage the day-to-day operations of the IT service desk team.    Ensure timely and effective resolution of user issues incidents and service requests...

To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties.To take personal responsibility for the s...

The Service Center Coordinator is responsible for assisting in the order handling process of service center activities which includes coordinating with customers updating job statuses to both customers and internal sales teams managing materials related to service jobs Support job reports and docume...

Responsibilities:Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle guest accounts while ens...

Black & Grey HR is recruiting for a leading technology solutions and services provider in Doha Qatar. Our client is looking to hire a Lead Venue Technology Manager who will be responsible for the overall management and oversight of all technology systems within a cluster of event venues. This role e...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

Job Title: Tech Lead – Mobile App Development Employment Type: Full-Time Department: Technology / Product Engineering About the Role We are looking for a hands-on and visionary Tech Lead to lead our mobile app development team. You will drive the technical direction architectu...

DescriptionPOSITION SUMMARYAdvise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to...

DescriptionPOSITION SUMMARYAs the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is high-touch personalized creative and original. It is brought to life by all...

We are currently looking Data Privacy Officer for our Qatar operations with the following terms & conditions.Experience 610 years total including 3 years in privacy/records or information governance withinfinancial services/insurance; strong policy/documentation track record. Certifications are a pl...

Job Title: ReceptionistImmediate Joining Job Description:Responsible for greeting visitors handling phone calls managing front desk operations and providing excellent customer service.Requirements:Minimum 2 years of experience in a similar roleGood communication and interpersonal skillsProficient in...

Assist the Banquet Manager in supervising daytoday banquet operations.Lead guide and motivate the banquet team to deliver excellent service during events.Coordinate event setups according to function sheets and client specifications.Ensure timely preparation smooth service flow and professional gues...

We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.Skillset * Bachelors degree in IT Computer Science or related field (or equivalent experience). * Have solid experience in a helpdesk or technical support environment. * Strong knowledge...

Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.Planning and using efficient organizational skills to run the daily op...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

We are looking for a highly skilled Mobile App Release Manager to oversee the complete release lifecycle of iOS and Android applications. The ideal candidate will have deep expertise in mobile app distribution through App Store and Google Play Console hands-on experience with CI/CD pipelines and str...

What you will be doing:Greet and assist guests visitors and staff in a friendly and professional mannerAnswer and direct incoming calls promptly and accurately using a multi-line phone systemProvide information about services promotions rates schedules and facility policiesConduct outbound calls to...

The Helpdesk Technician is responsible for providing technical support and assistance to employees regarding hardware software and network-related issues. The role ensures smooth IT operations and prompt resolution of user problems.Key Responsibilities:Provide first-level technical support to users...

DescriptionAbout The Westin Doha Hotel & SpaLocated in the vibrant heart of Qatars capital The Westin Doha Hotel & Spa is a five-star urban sanctuary that blends contemporary luxury with the signature wellness ethos of the Westin brand. Ideally positioned near Hamad International Airport and key lan...

DescriptionPOSITION SUMMARYAdvise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to...