Guest Services Team Leader Jobs in Lusail

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

Villa AttendantThe Villa Attendant is responsible for the cleanliness and maintenance of guest villas and providing guests with a clean comfortable and welcoming environment.Attend daily briefings and take on the daily assigned task.Ensure the cleanliness of villas.Clean and maintain areas of respon...

Bell/Luggage Attendant (Seasonal)This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage respond to inquiries and upsell our products and services.Greet and welcome guests at the main entrance.Assist in driveway management...

Laundry Attendant (Seasonal)This position is responsible for ensuring all linens towels uniforms and other laundry items are cleaned folded and stored properly. This role supports the smooth operation of the facility by maintaining high cleanliness standards and ensuring timely turnaround of laundry...

Attraction Attendant (Seasonal)This position is responsible for ensuring a smooth and efficient operation in the Attractions Department in relation to the companys core process; thus directly impacting the opening and closing of the rides and leisure facilities delivering memorable guest experiences...

Teens Club AttendantThe Teens Club Attendant is responsible for creating a fun safe and engaging environment for teenagers. This role involves organizing and supervising activities ensuring safety regulations are followed and providing excellent customer service to teens.Supervise and interact with...

Kids Club AttendantThe Kids Club Attendant helps in planning and implementing the daily activities for children helps with safety and assists in maintaining a clean and orderly Kids Club facilities.Treat each child with dignity and respect.Recognizes and considers the individual needs of each child....

DescriptionPOSITION SUMMARYComplete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment maintenance needs and safety hazards to manager/supervisor. Train employees on all laundry procedures including safety procedures and equipment operation. Veri...

Bell/Luggage Attendant (Seasonal)This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage respond to inquiries and upsell our products and services.Greet and welcome guests at the main entrance.Assist in driveway management...

DescriptionPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication. Visually inspect tools equipment or machines....

DescriptionPOSITION SUMMARYAssist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Mini Bar AttendantThe Minibar Attendant is responsible for restocking maintaining and monitoring minibars in guest rooms ensuring accuracy in inventory and delivering excellent customer service. The attendant ensures all minibars are clean fully stocked and properly billed to enhance the guest exper...

Kids Club Attendant (Seasonal)The Kids Club Attendant helps in planning and implementing the daily activities for children helps with safety and assists in maintaining a clean and orderly room and the Kids Club.Treat each child with dignity and respect.Recognizes and considers the individual needs o...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from checkin to checkout. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that reflect...

HostessThis position is responsible in ensuring a high quality of service in greeting and assisting our guests. Be familiar with the Restaurant menus and be able to upsell.Welcome guests to the venue and consistently offer professional friendly and engaging service.Greet guests upon their departure....

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Maintain cleanliness of...

DescriptionPOSITION SUMMARYOur jobs arent just about moving items from one place to another. Instead we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels Runners work across departments to ensure that guests...

Head HostessThe Head Hostess will play a crucial role in ensuring exceptional guest experiences by managing the restaurants reception operations and supervising the hostess team.Supervise and motivate the team to provide excellent customer service.Welcome guests with a warm and friendly demeanour.Ma...