Product Specialist (Consultant)

Position Description:

Responsible for providing firstline functional support to ERP system (CGI Egeria) users in the financial and accounting area delivered in Polish for Polishspeaking users. The role includes analyzing incoming tickets identifying root causes explaining processes and system functionalities and proposing solutions aligned with accounting principles. Supports users in daily operations ensures data accuracy and helps maintain smooth execution of financial processes within the system.


Job responsibilities:
Providing substantive and technical support to clients in the finance and accounting area.
Ongoing support and training for ERP system users.
Testing and participating in the development of ERP-class software.
Analyzing client needs and reconfiguring the system according to client requirements and needs.

Required qualifications to be successful in this role:
Knowledge of business processes carried out in companies within the finance and accounting area.
Substantive knowledge of accounting including familiarity with regulations in this area.
Experience working with ERP-class IT systems (e.g. ERP Egeria).
Strong communication skills and customer-oriented approach.
Ability to work in a team.
Higher education degree in economics or a related field.

Skills:
Microsoft Excel Microsoft Word Jira basic SQL knowledge would be an advantage.

Location: Kraków

#LI-MS16

Skills:

• Business Analysis
• Communication
• Customer Service & Support
• Database
• Detail-oriented
• Finance & Accounting
• Polish
• Problem Solving
• Team Collaboration

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.