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Join our Corporate IT team and help shape the future of our digital workplace for thousands of employees across multiple international this role you will combine operational ownership with continuous improvement initiatives working with modern endpoint-management and workplace technologies to deliver secure efficient and user-centric IT services. You will have a direct impact on how our workplace services evolve helping drive automation innovation and the adoption of new solutions across the organisation. 

Responsibilities

• Service Ownership & Development Administer assigned IT services throughout their operational lifecycle including configuration access management maintenance monitoring incident resolution vendor coordination and ensuring service availability and reliability 
• Endpoint Management Administer Microsoft Intune for Windows and macOS devices managing enrolment configuration compliance application deployment patching and device lifecycle processes. Develop and maintain automation scripts (Bash/PowerShell) troubleshoot endpoint issues and ensure a secure and standardised endpoint environment 
• Digital Workplace Development & Automation Play an active role in shaping the future of the digital workplace by identifying improvement opportunities implementing automation solutions and influencing the adoption and evolution of platforms such as Intune Nexthink Action1 Fresh Service and other workplace technologies. 
• Documentation You create documentation of the service integrations and contribute to our internal knowledge base 
• Team collaboration Collaborate effectively across international project teams IT functions users stakeholders and external service providers to coordinate issue resolution provide clear status updates and ensure high-quality service delivery aligned with business requirements 

Qualifications :

• Degree in Computer Science Information Technology or a completed vocational training as an IT specialist in system integration along with at least 5 years of relevant work experience in IT.  
• Strong analytical troubleshooting skills and the ability to isolate issues across device identity application and connectivity layers 
• Hands-on experience with ticketing systems following ITIL processes and managing Change Management  
• Possess working knowledge of scripting and automation technologies including Bash PowerShell and API integrations to streamline administration tasks automate workflows and improve operational efficiency across IT services and endpoint management. Hands-on experience supporting and administering macOS and MacBook devices is highly desirable. 
• Fluent written and verbal communication skills in English. 

Additional Information :

Software/Hardware 

• Mac/Dell laptop 
• Windows/macOS system 
• 2 monitors (242732) 
• Adjustable desks 
• SlackTeams 
• Atlassian tools 
• JIRA Confluence  

Your benefits 

Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life it should enrich it. Here are some of the benefits we offer: 

• Premium medical and dental care  
• Life insurance  
• Flex Benefits - Worksmile Cafeteria System (Multisport vouchers tickets etc.)  
• Employee Referral Program  
• Hackathons Knowledge Sharing Hours In-house projects  
• Tech and sport communities  
• Events and integration parties  
• Charity initiatives 2 extra volunteer days  
• English/German classes  
• Game room and chillout zone 

Our commitment 

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company so we want to recruit develop and keep the best talent. We encourage applications from everyone regardless of background gender identity sexual orientation disability status ethnicity belief age family or parental status and any other characteristic. 

Remote Work :

No