Junior Repair Coordinator

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

Embrace an exciting opportunity to be an integral part of a dynamic team coordinating end-to-end repair processes for our Customers. As a crucial member of the Repair Operations team youll be at the heart of our operations liaising closely with internal stalekholders as well as Customers. This role not only promises growth and development but also a chance to make a significant impact in our organization.

As a Junior Repair Coordinator you will develop expertise in a specific function assuming ownership of the process per the assigned role. Your responsibility will encompass the coordination of the repair cycle ensuring the satisfaction of both internal and external customers through the performance of various key activities.

• Assist in tracking Daily/Weekly Turn-Around-Time (TAT) for outsourced repair hubs to ensure customer deadlines are met
• Provide administrative coordination for repair flows to navigate local shipping and regulatory constraints
• Serve as the 2nd line of support for queries escalated by Customer Care resolving issues related to repair status shipping discrepancies or documentation errors across the EMEA region
• Maintain and update internal databases (ERP/CRM) to ensure accurate tracking of hardware through the repair pipeline
• Work closely with the team to execute country-specific processes and resolve localized logistics bottlenecks
• Assist in the validation of monthly service invoices from 3rd party providers ensuring billed repairs align with system-recorded completions
• Liaise with Export Compliance and logistics departments to ensure a smooth delay-free flow of equipment between EU repair depots and customers in non-EU countries
• Identify and escalate repair or parts-shortage issues before they impact broader EMEA KPI metrics

Basic Requirements

• Good knowledge of common MS Office Google tools (Sheets Docs etc.)
• Being fluent in Polish and English is absolutely essential
• ORACLE or other database system experience would be an asset
• Ability to work in a team self-motivation and capable of working pro-active
• Experience in working within multinational environment would be beneficial
• Ability to communicate clearly and professionally via verbal and written communication.
• Detail-oriented
• Excellent organization skills and time management

We offer:

• Strong team-oriented culture
• Private medical coverage
• Life insurance
• Comfortable work conditions
• Cafeteria program for benefits (multisport cinema tickets etc.)
• Company supported social activities (ski team volleyball etc.)
• Motorola Solutions is supporting CSR activities and encourages employees to participate
• Employee Referral Program
• Access to wellness facilities and integration events
• Trainings and broad development opportunities

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.