Software Support Specialist Jobs in Philippines

About the RoleIn this opportunity as a Product Support Specialist you will: Provide product support to customers via phone email and/or chat leveraging internal resources in a timely manner across a wide range of ONESOURCE productsWork on cases/tickets according to established departmental practices...

Role DetailsType of Support: E-mail and ChatContract Duration:Full timeTraining Schedule:5:00 AM -2:00 PM Monday-FridayWork Schedule:Open to shifting schedules (subject to business requirements)Work Type and Location: Remote PhilippinesExpected Start Date:November 13 2025About UsCrescendo represents...

PRIMARY RESPONSIBILITIESProvide first line support to SGS affiliates and external clientsFast paced handling of incidents / requests resolution escalation and information routing.Deciding on incident severity/priorityValidation and evaluation of technical and or operational information pertaining to...

Role DetailsType of Support:OmnichannelContract Duration:60-90 daysLocation: On-Site (BGC Taguig)Schedule: 10:00 PM 7:00 AM Manila Time FriSat OFFExpected Start Date:November 13 2025About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise with inno...